LV Account Director - EMEA

Strategic Account Management

Executive Relationship Management

Consultative Selling

Solution Development

Commercial Negotiation

Business Storytelling

Financial & Commercial Acumen

Customer Discovery

Cross-functional Leadership

Strategic Thinking

Problem Solving

Stakeholder Management

Results Orientation

Data-driven Decision Making

Skills & Experience

Required

Demonstrated success managing strategic enterprise accounts within Life Sciences or regulated industries.

Proven experience growing complex customer relationships while delivering measurable commercial outcomes.

Strong consultative selling and solution development experience.

Experience supporting executive presentations, RFPs, and bid defenses.

Experience managing strategic customer portfolios valued at £5M+ annually .

Strong commercial negotiation and executive communication skills.

Experience using Salesforce or similar CRM platforms.

Excellent stakeholder management and influencing skills.

Preferred

Experience within Linguistic Validation, Clinical Outcome Assessments (COAs), Licensing, eCOA, Digital Health, Localization, or Clinical Technologies.

Existing relationships across pharmaceutical companies, biotechnology organizations, CROs, or eCOA providers.

Understanding of global clinical development and regulated research environments.

Annual portfolio revenue ( £7M )

Customer retention and satisfaction

Existing account growth

Cross-sell and upsell performance

Executive stakeholder engagement

Strategic account health

Forecast accuracy

Contribution to strategic pursuits and solution development

Customer advocacy and reference ability

Quarterly Business Review effectiveness

RWS is a content solutions company, powered by technology and human expertise. We grow the value of ideas, data and content by making sure organizations are understood. Everywhere.

Our proprietary technology, 45+ AI patents and human experts help organizations bring ideas to market faster, build deeper relationships across borders and cultures, and enter new markets with confidence – growing their business and connecting them to a world of opportunities.

It’s why over 80 of the world’s top 100 brands trust RWS to drive innovation, inform decisions and shape brand experiences.

With 60+ global locations, across five continents, our teams work with businesses across almost all industries. Innovating since 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

RWS Values

We Partner, We Pioneer, We Progress – and we´ll Deliver together.

For further information, please visit: RWS

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

Covid Vaccination - All RWS employees hired for positions that require working on-site at RWS offices, customer offices, travel on behalf of RWS, and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination and Testing Policy. RWS complies with federal, state, and local laws regarding accommodations related to this policy.

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