Loss Control Desktop Risk Assessor

Complete detailed desktop underwriting risk surveys for domestic, bespoke, and commercial customers

Play a pivotal role in reducing risk and losses within NFU Mutual

Hybrid role with 80% homeworking and 20% from our Bristol/York/Stratford Upon Avon/Glasgow office

As a Loss Control Desktop Surveyor you will play a pivotal part in safeguarding our domestic, bespoke, and commercial customers against potential risks. Utilising a pre-defined framework, you'll conduct comprehensive desktop surveys, providing technical insights to identify property and liability risks. Your evaluations will empower our Underwriting team to make informed decisions within our risk appetite, ensuring timely processing of insurance cases.

Crafting detailed desktop review reports will be your forte, amalgamating customer risk information and external data to offer Underwriters a clear assessment of risk levels. By adhering to defined systems and processes, you'll streamline the decision-making process for insurance quotes, renewals, or declinations. Collaborating closely with Loss Control Surveyors, you'll leverage collective expertise to capture and quantify risks effectively, supporting Underwriters and Agents while sharing insights on potential hazards and risk mitigation strategies.

Efficiency and excellence will define your approach as you manage and prioritize your workload to meet agreed timelines. Scheduling reviews for yourself you'll ensure optimal service delivery, meeting customer expectations with a professional booking service. By staying abreast of evolving guidance and technologies, you'll uphold the highest standards of advice, while also educating customers on risk-specific guidance to enhance their risk profiles. Your proactive follow-up on risk improvements and recommendations will ensure our systems remain updated, providing Underwriting with current and relevant information for informed decision-making.

You’ll be a confident self-starter with exceptional communication and stakeholder engagement skills. You’ll have a knack for influencing and negotiating with excellent organisational skills which will be evidenced in the way you are able to prioritise tasks a utilise systems to deliver high-quality surveys to support our Loss Control Surveyors. You’ll also;

Be able to evidence the ability to identify risk management decisions

Have previous experience in insurance, underwriting, claims, or surveying (desirable)

Deliver world class customer service

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

The recruiter for this vacancy is Emily Cumming

The hiring manager is Tony Pentland