Logistics Coordinator
Role Overview
Coordinate and monitor daily logistics workforce operations to ensure efficient service delivery and business continuity.
Act as a key point of coordination between clients, operational staff, and internal departments to address operational needs and maintain service quality.
Key Skills for This Role
Full Job Posting
Job Purpose
Coordinate and monitor daily logistics workforce operations to ensure efficient service delivery and business continuity.
Act as a key point of coordination between clients, operational staff, and internal departments to address operational needs and maintain service quality.
Key Responsibilities
- Monitor workforce attendance, performance, productivity, and operational compliance.
- Coordinate workforce allocation, deployment, onboarding, accommodation, and transportation.
- Follow up on workforce administrative requirements and employment documentation.
- Coordinate with clients to manage workforce requests, staffing needs, and operational issues.
- Maintain accurate workforce records, operational reports, and service-level agreement (SLA) tracking.
- Support client account management, contract follow-ups, service expansion, and new project requirements.
- Monitor billing data, invoice accuracy, payment follow-ups, and financial discrepancies.
- Coordinate with internal departments to ensure timely resolution of client and workforce requirements.
Requirements
- Minimum 3 years of experience in logistics, delivery, or workforce operations.
- Proven experience managing and coordinating large operational workforces.
- Proficiency in Microsoft Office, particularly Excel.
- Strong reporting, organizational, communication, and problem-solving skills.
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