Linux Infrastructure Engineer - (RHEL/ SUSE)

Job Title: Technical Specialist - Linux

Position Summary

Key Responsibilities

• Enterprise Linux & Multi-Flavor Support: Administer, optimize, and troubleshoot complex production environments across Red Hat (RHEL), SUSE (SLES), and other enterprise Linux distributions.
• Performance Analysis & Diagnostics: Proactively monitor, analyze, and tune system performance metrics. Isolate systemic bottlenecks across CPU, memory, storage, and networking layers using advanced diagnostic methodologies.
• Advanced Troubleshooting & Log Intelligence: Collect, extract, and deeply interpret diagnostic log bundles (such as sosreport and system analyzers) to rapidly resolve escalated OS-level and infrastructure incidents.
• Virtualization, Containerization & Automation: Manage virtualized infrastructures, support containerized workloads, and build automation pipelines to streamline patching, deployment, and incident response.
• Collaboration & End-to-End Ownership: Own critical issues from detection to resolution, maintaining clear communication with customers, internal teams, and external OEM partners.
• Mentorship & Operational Support: Guide junior team members, foster a continuous learning mindset, and participate in a hybrid schedule alongside 24x7 on-call shift rotations.

Technical Stack

Required Skills & Qualifications

• Experience: 7 to 10 years of professional experience in enterprise Linux administration, systems operations, and advanced support.
• Relevant Certifications (Preferred): Red Hat Certified Engineer (RHCE) or Red Hat Certified System Administrator (RHCSA). SUSE Certified Administrator (SCA) / Engineer (SCE). Certifications in Containers/Kubernetes (e.g., CKA/CKAD) or Cloud/Virtualization platforms are a strong plus.
• Red Hat Certified Engineer (RHCE) or Red Hat Certified System Administrator (RHCSA).
• SUSE Certified Administrator (SCA) / Engineer (SCE).
• Certifications in Containers/Kubernetes (e.g., CKA/CKAD) or Cloud/Virtualization platforms are a strong plus.
• Operational Capabilities: Comfortable managing critical incident resolutions, preparing structured RCA documentation, and collaborating constructively with external vendors and OEMs.
• Soft Skills & Mindset: Excellent customer-facing communication skills, a collaborative approach to peer support, and a strong learning mindset toward adopting smart infrastructure tools.
• Work Model Flexibility: Ability to thrive in a hybrid working arrangement and participate in a 24x7 operational/on-call rotation model.