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Life Sciences Program Manager/Program Executive

Salesforce
London, GBR
Full-time
Executive
Onsite
Discovered 2 weeks ago
Program strategy and governanceProfessional services deliveryLife SciencesProgram financial managementRisk managementGlobal cross-functional team leadership

Full Job Posting

Role overview

Senior, executive-facing individual contributor in Salesforce’s Global Life Sciences Acceleration Hub.

Leads complex strategic Life Sciences customer engagements, multi-workstream transformations, and enterprise implementations.

Owns end-to-end program P&L, directs Salesforce project teams, leads steering committees, and manages executive customer relationships.

Works on AI transformations supporting drug commercialization, field engagement, and operational modernization.

Responsibilities

  • Apply AI tools and workflow automation to improve delivery efficiency.
  • Define program strategy, governance, and management approach with executive stakeholders.
  • Lead executive customer communications and resolve issues through CxO level.
  • Build high-performing cross-functional services teams and contribute to delivery methodologies.
  • Oversee delivery, budgets, margins, and contract commitments.
  • Align IT strategy and processes with measurable outcomes and drive AI adoption.
  • Manage risks and advise leadership; identify growth opportunities with Sales, Customer Success, and Product.

Required qualifications

  • 12+ years of professional services or consulting delivery experience with accountability for execution, scope, financials, and risks.
  • 5+ years in Life Sciences, including pharma, biotech, or medtech, and credibility with executive stakeholders.
  • 5+ years leading large global cross-functional teams and third-party system integrators without positional authority.
  • Experience leading complex programs worth $10M+ with measurable outcomes.
  • Experience managing program financials, forecasting, revenue control, and earned value analysis.
  • End-to-end system development and implementation knowledge in regulated Life Sciences environments.
  • Experience with AI productivity tools, automation, or intelligent workflows in delivery.
  • Strong executive communication; independently manage client engagements as an individual contributor.
  • Bachelor’s degree or equivalent practical experience.

Preferred qualifications

  • Enterprise AI platform implementation experience and Life Sciences digital transformation advisory.
  • Knowledge of Life Sciences commercial operations, including field engagement, MSL workflows, territory management, and compliance controls.
  • Life Sciences Cloud or equivalent CRM experience; PMP, PgMP, SAFe, or equivalent program management discipline applied at scale.
  • Experience operating in outcomes-based or fixed-fee delivery; the provided description ends before the preferred qualification is complete.

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