Life Insurance - IT Analyst III

At Pekin Insurance, you’re not a number—you’re part of something bigger. For over 100 years, we’ve built a community where people are valued, supported, and empowered to grow. Here, you’ll find a workplace where collaboration is real, ideas are welcome, and the work you do truly matters. We’re proud to help people through life’s toughest moments—and it’s our people who make that possible.

From day one, you’ll be encouraged to bring your whole self to work, take on meaningful challenges, and grow in ways that matter to you. Learn more about Pekin Insurance Here!

Position Overview

The Life Insurance IT Analyst III partners with Product Managers, Product Owners, business units, and technical teams to identify business problems and translate requirements into user stories, features, and testable outcomes. The role will document customer journeys and complex business process flows, with emphasis on Life insurance products and forms.

The Life Insurance IT Analyst III will act as the voice of the business, support backlog prioritization, provide developers with business context and clarify requirements, define and execute test cases, participate in planning and release activities, and help ensure product quality and alignment with business strategy. This role will also provide operational support as needed, including activities such as check runs and other business or system support functions.

Works with Product Managers, Product Owners, and business units to identify and capture business problems and non-functional requirements

Understands the customer journey and translates into user stories

Ability to absorb and apply complex business and technical information

Identifies stakeholder beliefs to inform requirements prioritization and shares with Product Owner

Ensures accurate translation of business requirements into functionality and features

Guides team decision making and provides business partners with an accurate view of challenges to end-user buy-in under the guidance of Product Managers and Owners

Aligns technology solutions with business strategies comprised of enterprise-wide or the most complex business processes

Understands and applies information and data analysis requirements

Define and supports execution of test cases

Acts as the voice of the business to the technical product team

Educates engineers on a product’s context and drives/ensures product quality and intended use

Prototypes and co-designs for innovative solutions

Identifies opportunities for business-led delivery

Helps employees to make better use of technology and information when necessary

Provides consultative support on business-led technology products and projects

Guides solution options and Product Manager decision making to minimize the amount of product investment divergence from target architecture

Advanced ITSM process creation, management, and improvement

Advanced stakeholder communication and influence across business and technical teams

Advanced business and process analysis, including identifying risks, dependencies, gaps, and solutions

Participates in planning and release events as required

Performs other duties as assigned

Required

Bachelor’s degree or in Computer Science, Information Systems, Business, or other related fields or 5-8 years equivalent work experience.

Typically requires 5-8 years of experience in the desired field or may have advanced level technical or business work experience

Preferred

Experience in an Agile environment strongly preferred

Life Insurance knowledge is highly preferred, especially life insurance forms and knowledge of business process flows.

Certifications & Licenses

Certifications not required.

FLMI, relevant life insurance industry certifications, or applicable IT/technical certifications are a plus.

Knowledge, Skills & Abilities

In-depth knowledge of:

Requirements elicitation and analysis

Business process mapping; user stories/features; test-case definition and execution

Stakeholder communication/influence

Technical/process writing; ability to absorb complex business and technical information.

In-depth skills in:

Analytical and conceptual thinking

Information gathering, planning, and organizing methods and principles

The organization’s goals and objectives

Planning, organizational, and time management

Written and verbal communication including technical writing skills

In-depth ability to:

Elicit requirements and performing testing

Translate customer journeys into user stories

Analyze data to draw business-relevant conclusions and in data visualization techniques and tools

Influence stakeholders and work closely with them to determine acceptable solutions

Conduct research on a wide range of computing issues as required

Absorb and retain information quickly, specifically complex technical information

Lead technical teams producing complex solutions

Build controls and manage risk to foster a stable business production environment

Apply original thinking to produce new ideas and innovate

Pay Range :

$82,000.00 – $111,000.00 per year This range is based on the expected level of experience and skills for this position. Final compensation will depend on individual

This range is based on the expected level of experience and skills for this position. Final compensation will depend on individual