Lending Administration Manager
Role Overview
Supports Lending Administration by governing execution of established processes and procedures.
Coordinates across Lending teams to support effective lending and credit operations.
Reviews analysts' work and leads defined workstreams and initiatives under senior-leader direction.
Key Skills for This Role
Full Job Posting
Role overview
Supports Lending Administration by governing execution of established processes and procedures.
Coordinates across Lending teams to support effective lending and credit operations.
Reviews analysts' work and leads defined workstreams and initiatives under senior-leader direction.
Responsibilities
- Govern daily workflows and ensure outputs meet policy, regulatory, and quality requirements; provide required review and approval.
- Oversee workflow performance reporting and analytics, using capacity, service-level, exception, and quality insights to manage priorities and improve throughput.
- Embed process controls and governance, including documentation standards, evidence retention, and SOX/control-testing support.
- Coordinate responses to audit and control inquiries for the team's scope.
- Partner with Lending, Credit, Operations, Compliance, and Technology to resolve systemic issues and implement procedural or tooling changes.
- Drive process improvements, team training, and adherence; may lead a dedicated program or framework.
Qualifications
- 7+ years of related experience in Credit Administration or a similar field.
- Bachelor's degree in a related field required.
- Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management, and/or commercial banking products and services.
- Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules, regulations, and industry practices.
- Intermediate to advanced commercial credit knowledge and experience with a variety of lending products and segments.
- Ability to problem-solve independently, adapt to changing priorities, act with urgency, and deliver across projects.
- Advanced speaking and writing communication skills, plus analytical, organizational, and collaboration skills.
Compensation
- Structured salary range is USD 124,025–183,850 per year; the stated range depends on job location.
- Role may be eligible for annual bonus or incentives and restricted stock.
Benefits
- Benefits include medical and dental insurance, time off, 401(k) matching, tuition assistance, employee volunteering, and wellness programs.
About the company
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation and serves clients nationwide.
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