Learning Management System Administrator

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

Administer learning path and course assignments utilizing both system automation and manual assignment processes to ensure employees receive accurate training aligned with role requirements.

Maintain learner profile information, user permissions, certifications, and training assignments to ensure system data remains accurate and current.

Monitor LMS functionality and identify system issues requiring troubleshooting or escalation to the LMS Analyst.

Support testing, validation, and implementation of approved LMS enhancements, updates, and configuration changes.

Update learning paths, course structures, certifications, equivalencies, and training content to ensure learning requirements remain current and aligned with business needs.

Monitor equipment manufacturer (OEM) learning paths, course requirements, certification changes, continuing education updates, and training-cost revisions to support accurate LMS maintenance.

Build and maintain LMS course shells, learning paths, event offerings, and related training structures based on approved requirements and guidance from the LMS Analyst.

Conduct regular reviews of LMS catalog content and retire or update obsolete training information to maintain system accuracy.

Data Administration & Quality Assurance

Validate, enter and maintain employee unique identifiers within UKG Pro to support accurate training assignment, completion tracking, and reporting.

Administer and validate outputs from the Analytics & Validation Assistant (AVA) tool and supporting audit processes to identify and resolve LMS data discrepancies.

Execute learner data imports, training completion uploads, assignment updates, and training history uploads to ensure employee learning records remain complete and accurate.

Validate learner records, learning path assignments, certifications, and training data to maintain confidence in LMS reporting and compliance tracking.

Generate scheduled and ad hoc LMS reports to support compliance monitoring, certification tracking, training progression, workforce development planning, and operational decision-making.

Monitor employee training progression, overdue learning requirements, certification status, and assignment completion rates and provide follow-up reporting as required.

Conduct routine audits of learning paths, course structures, training records, certifications, and learner data to ensure system integrity and audit readiness.

Support internal and external audit requests through data validation, reporting, and documentation activities.

Serve as a primary point of contact for LMS support inquiries and assist learners, managers, instructors, and administrators in navigating the system effectively.

Monitor LMS support tickets, shared inboxes, and support requests and ensure issues are addressed in a timely manner.

Develop and maintain user guides, process documentation, FAQs, and standard operating procedures that support effective LMS administration and user adoption.

Participate in training activities and knowledge transfer sessions provided by the LMS Analyst to support the development of LMS expertise and system knowledge.

Identify opportunities to improve LMS processes, administrative workflows, reporting accuracy, and user experience to increase operational efficiency and system effectiveness.

Assist with documenting and implementing approved process improvements, governance standards, and maintenance procedures.

Support the continued growth of the LMS through ongoing course, learning path, reporting, and administrative enhancements.

Diploma in Business Administration, Education/Learning & Development, Information Technology, or a related field.

1-3 years of experience supporting and administering a Learning Management System, HRIS, or organizational database systems.

Experience with database reporting, data management, records administration, auditing, or compliance monitoring is considered an asset.