Learning Experience Designer
Role Overview
The Learning Experience Designer at Kinaxis is responsible for the visual quality, usability, and accessibility of Training and Enablement content.
This role focuses on how content is experienced by users, ensuring it is visually clear, intuitive, inclusive, and aligned with Kinaxis brand and experience standards.
This role partners closely with curriculum developers, infrastructure specialists, operations, and subject matter experts to elevate the structure, presentation, and overall learning experience, ensuring consistency and quality across how training content is designed, delivered, and encountered.
The ideal candidate brings strong visual design judgment, a user-centered‑ mindset, and the ability to assess whether learning experiences meet quality, tone, and clarity standards for the intended audience.
Reporting to the Manager of Customer Education, this role helps ensure that Training and Enablement content is polished, consistent, and usable at scale, supporting customer success through thoughtful design and experience focused decisions.
Key Skills for This Role
Full Job Posting
Social Responsibility at Kinaxis
- Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact.
- People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee:
- Flexible vacation and Kinaxis Days (company-wide days off)
- Flexible work options
- Physical and mental well-being programs
- Regularly scheduled virtual fitness classes
- Mentorship programs, training, and career development
- Recognition programs and referral rewards
- Hackathons
- For more information, visit the Kinaxis website at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com .
- Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at [email protected]. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.
- Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.
Requirements
- Bachelor’s degree in a design related field (e.g., graphic design, visual communication, digital media, UX/UI) or a related discipline.
- 2+ years of experience in visual design, multimedia, or digital content design, ideally in a SaaS or technology environment.
- Strong proficiency in Adobe Creative Cloud (Illustrator, Photoshop, InDesign, After Effects, Premiere Pro).
- Demonstrated strength in visual design fundamentals, including layout, typography, color systems, hierarchy, and motion.
- Strong understanding of user ‑ centered design and design thinking principles, including accessibility and inclusive design, and how design decisions impact usability, comprehension, and overall user experience.
- Strong writing and communication skills, with the ability to provide clear, constructive feedback on design and content quality.
- Detail oriented, creative, and thoughtful, with a commitment to high-quality, ‑user-centered‑ experiences while working within established brand and system guidelines.
- Familiarity with web design concepts and basic HTML/CSS.
- Familiarity with instructional design.
About Kinaxis Inc.
Public Canadian enterprise-software company providing cloud-based supply-chain orchestration software to global manufacturers, distributors, and other complex enterprises.
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