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Learning & Development Trainer

RADCO Residential
Atlanta, USA
Full-time
Mid Level
Onsite
Discovered 1 months ago

Full Job Posting

  • Competitive salary and Quarterly Pay-for-Performance Bonuses
  • 100% of the employee portion for medical, dental, life, and AD&D insurance
  • 401(k) retirement plan with 100% employer match up to 6% of Gross Pay
  • Access to Telemedicine and a robust Employee Assistance Program (EAP)

• Paid Maternity & Parental Leave

  • Comprehensive wellness program – THRIVE
  • Accrued Paid Time Off (PTO) immediately upon hire
  • Employee housing discount
  • Team Building, Industry, and Volunteer events
  • Ongoing learning & development opportunities tied to personal and professional goals
  • Ability to earn future designations as required by industry standards, EPA regulations, OSHA requirements, etc.
  • Serve as a training resource and subject-matter expert for RADCO’s business systems and technology platforms.
  • Design and deliver engaging, hands-on training that builds team member proficiency and confidence with business applications.
  • Develop system training for new hires, existing team members, and teams impacted by new technology, system enhancements, or process changes.
  • Translate complex system functionality into simple, practical, user-friendly learning experiences.
  • Create and maintain system training materials, job aids, reference guides, videos, and other learning resources.
  • Partner with system owners, operational leaders, and subject-matter experts to ensure training reflects current systems, processes, and business needs.
  • Support the successful implementation and adoption of new systems, applications, and technology initiatives.
  • Identify opportunities to improve system utilization, consistency, efficiency, and user experience through training and reinforcement.
  • Provide ongoing coaching, reinforcement, and support to team members as they learn and adopt new systems.
  • Stay current on RADCO’s business systems and platforms and proactively identify training opportunities and knowledge gaps.
  • Conduct needs assessments to identify learning gaps and communicate findings to relevant stakeholders.
  • Facilitate in-person classroom training approximately two weeks per month, including new hire orientation, onboarding, systems training, company culture, benefits, policies and procedures, and role-specific operational training.
  • Deliver high-quality training through multiple platforms, including in-person and virtual classrooms; occasional travel is required.
  • Develop and implement learning strategies that support business objectives, including new system implementations, process changes, communication planning, and change management.
  • Contribute to the administration and ongoing maintenance of the LMS and develop or update learning courses based on business needs.
  • Provide instructional design, content development, facilitation, and strategic support for new and existing learning programs.
  • Manage and continuously improve required training programs, professional development initiatives, and supplemental learning opportunities.
  • Recommend and oversee LMS modifications and additions based on field observations, learner feedback, and performance data.
  • Manage existing learning tools, resources, and online content to ensure learners receive high-impact learning experiences.
  • Liaise with RADCO stakeholders to assess, report, and respond to progress, challenges, and opportunities related to learning strategies.
  • Effectively communicate learning initiatives and system changes to promote understanding, adoption, and ongoing support.
  • Promote a positive, collaborative, and engaging learning environment.
  • Stay current on industry trends and learning best practices while identifying opportunities to improve performance, engagement, and business results.
  • Attend team member events and new hire onboarding meetings to promote and reinforce the RADCO culture.
  • 3+ years of multifamily/property management experience.
  • Experience facilitating classroom-style training and/or employee development programs.
  • Demonstrated experience training others on software, business applications, technology platforms, or operational systems.
  • Yardi and/or CRM experience strongly preferred.
  • Strong understanding of multifamily operations and the ability to connect technology and systems to real-world business processes.
  • Comfortable learning new technology quickly and teaching others how to use it effectively.
  • Excellent verbal and written communication skills.
  • Confident public speaker and presenter with the ability to engage both small and large audiences, in-person and virtually.
  • Proficient in Microsoft Office products, particularly PowerPoint.
  • Strong instructional, organizational, and problem-solving skills.
  • Strong attention to detail and commitment to accuracy.
  • Self-starter who thrives in a fast-paced, changing environment.
  • Ability to multitask, prioritize competing responsibilities, and manage time effectively.
  • Enthusiastic, energetic, approachable, and genuinely enjoys working with people.
  • Ability to travel up to 25–50% of the time, both locally and nationally.

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