Learning & Development Senior Officer

Overview

Technical Staff Training and Management

• Support in the planning and organization of technical learning/development and training programs for existing employees both overseas and locally, in-line with identified needs and skills gaps.
• Assist in related training material development in coordination with internal teams, and/or through engaging external subject matter experts.
• Oversee and manage development programs
• Oversee and manage development programs for newly recruited technical trainees from high school or technical diploma backgrounds, ensuring their effective training and progression into skilled roles within the organization.
• Monitor and report on technical trainee performance and attendance, coordinating with various educational institutions such as QatarEnergy, College of North Atlantic - Qatar, Qatar Aeronautical College, and international institutions in the US, Australia, and UK.
• Schedule technical training sessions, manage tests, and handle scholarship payments for trainees, coordinating closely with educational institutes.
• Manage daily counselling and disciplinary actions for technical trainees, collaborating with the Employee Relations Committee and Legal Department to resolve training, absence, and performance issues.
• Liaise with technical training institutes, on-the-job training coordinators, and line supervisors to design, plan, and review technical training programs, ensuring they meet the specific skills requirements of the organization.
• Collaborate with the Technical Learning & Development team and other departments to coordinate specialized technical training programs and procedures.
• Track and manage training-related expenses for technical programs, resolve discrepancies, and process training invoices through HRMS for timely payment.
• Organize and manage logistics for short-term technical training programs for managers and senior employees, both overseas and locally, including training fees, visas, travel arrangements, and accommodations.
• Plan and conduct in-house technical training sessions, negotiate with vendors, arrange necessary facilities such as training halls and materials, and handle all associated logistics.

Description Management Advisory

• Advise the Head of L&D in order to create strategies aligned with current industry trends.
• Develop and implement strategic learning frameworks to support organizational growth.

Staff Training and Management

• Support in the planning and organization of learning/development and training programs for existing employees up to and including Managerial level, both overseas and locally, in-line with identified needs and skills gaps.
• Assist in related training material development in coordination with internal teams, and/or through engaging external subject matter experts.
• Oversee and manage development programs for Qatari Graduates, ensuring their effective training and progression into skilled roles within the organization.
• Monitor and report on Qatari Graduate performance and attendance, coordinating with various educational institutions such as Qatar Petroleum, College of North Atlantic - Qatar, Qatar Aeronautical College, and international institutions in the US, Australia, and UK.
• Lead the Qatari Internship Program, ensuring the professional delivery of a best-in-class program.
• Schedule training sessions, manage tests, and handle scholarship payments for trainees, coordinating closely with educational institutes.
• Manage daily counselling and disciplinary actions for Graduates, Interns and Trainees, collaborating with the Employee Relations Committee and Legal Department to resolve training, absence, and performance issues.
• Liaise with training providers and professional bodies, to design, plan, and review training programs, ensuring they meet the specific skills requirements of the organization.
• Collaborate with the L&D team and other departments to coordinate specialized management and general training programs and procedures.
• Track and manage training-related expenses for management and general training programs, resolve discrepancies, and process training invoices through HRMS for timely payment.
• Organize and manage logistics for short-term managerial and general training programs, both overseas and locally, including training fees, visas, travel arrangements, and accommodation.
• Plan and conduct in-house training sessions, where possible, negotiate with vendors, arrange necessary facilities such as training halls and materials, and handle all associated logistics.

Team Supervision

• Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy.

Budgeting and Financial Performance

• Monitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.

Policies, Systems, Processes & Procedures

• Create new, review and update existing policies and procedures.
• Implement policies, systems and procedures for L&D so that all relevant procedural/legislative requirements are fulfilled, while delivering a quality, cost-effective service to the organization.

Continuous Improvement

• Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

Reporting

• Prepare sectional statements and reports timely and accurately to meet QEWC and department requirements, policies and quality standards.