Learning & Development Manager (UAEN)

Role Summary

L&D Strategy & Roadmap

• Develop and execute a comprehensive L&D strategy aligned with business objectives
• Conduct needs analyses and stakeholder consultations to identify capability gaps

Program Design & Delivery

• Design blended learning solutions (classroom, digital, on-the-job, micro-learning)
• Facilitate workshops, leadership academies, and e-learning modules
• Partner with SMEs and external vendors for content curation

Budget & Vendor Management

• Own and manage the L&D budget, ensuring cost effectiveness and measurable ROI
• Select and manage relationships with training vendors and LMS providers

Measurement & Analytics

• Define and track KPIs (e.g., ROI, learner satisfaction, competency uplift)
• Analyze data to refine programs and report impact to senior leadership

Talent Development & Coaching

• Mentor high-potential employees and managers through coaching and career-pathing initiatives
• Lead succession-planning programs for key Emirati roles

Compliance & Best Practices

• Ensure all L&D activities comply with UAE Labour Law and semi-government guidelines
• Benchmark and integrate global hospitality L&D best practices

& Experience

• Bachelor’s degree in HR, Education, Organizational Psychology, or related field (Master’s preferred)
• Minimum 7 years of L&D experience, with at least 3 years in a managerial capacity
• Proven track record owning end-to-end L&D operations independently
• Demonstrated ability to design and launch at least three innovative learning programs
• Experience managing L&D budgets and vendor partnerships
• Proficient with LMS/e-learning platforms and digital learning tools
• Strong understanding of UAE Labour Law and semi-government HR guidelines

Core Competencies

• Strategic thinker with strong commercial acumen
• Exceptional facilitation, presentation, and communication skills
• Data-driven decision-maker with advanced analytical capabilities
• Excellent stakeholder management and influencing skills
• Creative, proactive, and results-oriented mindset

What We Offer

• Competitive, market-leading salary and benefits package (negotiable)
• F&B allowances: dining discounts at our outlets
• Corporate housing perks: preferential real-estate rates
• Comprehensive health & life insurance
• Generous annual leave and flexible working options
• Dedicated L&D budget for certifications, workshops, and conferences
• Employee engagement events and wellness programs

To Apply