Learning & Development Executive

About the resort

About the position

Responsibilities

• Facilitate new-joiner orientation with a consistent, welcoming, engaging, brand-led onboarding experience.
• Support learning initiatives, refresher training, and brand culture or service-standards programs.
• Prepare and organize training materials, presentations, workbooks, handouts, and digital resources; align documentation with brand standards and frameworks.
• Schedule sessions, book rooms, prepare equipment, and manage attendance.
• Support team projects and maintain learning records, attendance logs, completion reports, and administrative reports.
• Evaluate training effectiveness using feedback, observations, and data analysis.
• Coordinate training confirmations and documentation with vendors and stakeholders.
• Stay informed about learning and development practices and uphold professional, grooming, confidentiality, and service standards.
• Report to the assigned Assistant Manager or Manager of Learning and Development and take on additional assigned duties.

About you

• A bachelor's degree or equivalent in Human Resources, Business, or Hospitality is preferred.
• At least 2 years of experience in HR, training, hospitality operations, or a related administrative or facilitation role is preferred.
• Luxury hospitality or service-driven environment experience is strongly preferred.
• Strong facilitation and presentation, organizational, time-management, communication, and interpersonal skills.
• Proficiency in Outlook, Word, Excel, and PowerPoint; familiarity with LMS platforms is a plus.
• Flexible schedule, including weekends and holidays as needed.
• Professional grooming and appearance and adherence to company and regulatory standards.

Benefits

• The employer describes an attractive salary paid in UAE dirhams, leave, healthcare, incentive programs, and other employee benefits.