Assistant Manager-Learning & Development

About Wynn Al Marjan Island

About The Position

Responsibilities

• Oversee the full onboarding journey, including orientation and probation, ensuring departmental onboarding programs are in place and aligned with company standards.
• Support the Director in the design, development, and implementation of learning initiatives across departments.
• Apply project management skills to coordinate multiple training programs with competing deadlines.
• Co-manage the Learning Management System (LMS), including course creation, audience management, and multimedia content development.
• Track and coordinate attendance for mandatory training sessions and property-wide learning events.
• Collaborate with Wynn Resorts training partners to share best practices and leverage shared resources.
• Mentor junior L&D team members and support their professional development.
• Conduct regular reviews of training effectiveness and recommend improvements.
• Maintain project timelines, manage resources, and work independently with minimal supervision.
• Report to the L&D Manager and perform additional responsibilities as assigned.

About You

• Bachelor's degree in Business, Hospitality, or a related field preferred.
• Minimum 2 years of experience in training/facilitation and hotel or casino operations, or an equivalent combination of education and experience.
• Experience in frontline hospitality operations with a strong understanding of luxury service standards.
• Proven ability to design and deliver engaging training through instructor-led sessions, on-the-job learning, and digital platforms.
• Excellent verbal and written communication skills with the ability to engage all levels of the organization.
• Strong organizational and time management skills; able to manage multiple priorities under pressure.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); experience with design software is a plus.
• Familiarity with Learning Management Systems and eLearning development tools preferred.
• Flexible schedule, including availability on weekends and holidays as needed.
• Professional appearance and adherence to company standards.

Benefits

• Attractive salary paid in Dirhams (AED).
• Excellent leave policy, healthcare package, incentive programs, and other employee benefits.