Learning & Development Delivery Specialist

ABOUT ENOVISTM

Key Responsibilities:

• New Hire Training: Deliver induction and onboarding sessions focused on internal processes, systems, and compliance requirements.
• Learning Design: Create and update online learning modules and classroom materials to support operational excellence.
• Facilitation: Conduct interactive classroom sessions and virtual training to ensure knowledge transfer and skill development.
• Assessment & Evaluation:
• Observe and assess learner performance during and after training.
• Conduct knowledge checks and practical assessments to validate readiness.
• Coaching & Support: Provide one-on-one coaching and feedback to new hires to reinforce learning and improve performance.
• Continuous Improvement: Gather feedback from learners and stakeholders to refine training content and delivery methods.
• Clarity & Communication: Deliver workshops and interventions focused on clarity and communication with international customers
• Collaboration: Work closely with team leads and supervisors to align training with operational needs and performance goals.
• Experience & Qualifications:
• 3 years+ of experience in training delivery or learning support, preferably in an international contact centre or customer service environment.
• Strong understanding of adult learning principles and training methodologies.
• Experience in designing and delivering online and classroom-based training.
• Ability to assess learner performance and provide constructive feedback.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office and familiarity with Learning Management Systems (LMS).
• Learning & Development Delivery Specialist
• Role Overview:
• As an L&D Team Member, you will play a key role in supporting the onboarding and development of new hires within a Global Business Centre based in Hyderabad. Your primary focus will be on delivering training programs that ensure employees understand internal processes, systems, and tools required for their roles. You will design and deliver engaging learning experiences, both online and in-person while assessing performance, providing feedback, and coaching to drive continuous improvement.

Skills:

• Facilitation and presentation skills for diverse audiences.
• Ability to create engaging learning content using digital tools.
• Strong observation and coaching capabilities.
• Organizational skills to manage multiple training sessions and timelines.
• Behavioral Alignment:
• Curiosity & Adaptability: Stay open to new ideas and approaches to improve learning outcomes.
• Collaboration: Work effectively with peers and stakeholders to ensure smooth onboarding.
• Accountability: Take ownership of training delivery and learner success.
• Business Impact:
• Ensure new hires are fully equipped to perform their roles effectively.
• Contribute to improved operational performance and employee engagement through quality training and coaching.
• EQUAL EMPLOYMENT OPPORTUNITY Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.

Qualifications

• Facilitation and presentation skills for diverse audiences.
• Ability to create engaging learning content using digital tools.
• Strong observation and coaching capabilities.
• Organizational skills to manage multiple training sessions and timelines.
• Curiosity & Adaptability: Stay open to new ideas and approaches to improve learning outcomes.
• Collaboration: Work effectively with peers and stakeholders to ensure smooth onboarding.
• Accountability: Take ownership of training delivery and learner success.
• Ensure new hires are fully equipped to perform their roles effectively.
• Contribute to improved operational performance and employee engagement through quality training and coaching.
• EQUAL EMPLOYMENT OPPORTUNITY
• Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.