Leader in Training
Full Job Posting
The Leader In Training (Lit)
position supports convenience store operations by filling
in for Store Managers, Assistant Store Managers, Food Managers and occasionally
Guest Service Representatives in emergency situations.
Likewise, the LIT position
transfers to a regular Store Manager position once training is completed,
satisfactory performance is achieved, and a Store Manager opportunity becomes
available.
This position requires a broad base knowledge of all store types including
those with a deli, lube center and car wash.
The Leader in Training assists in
fulfilling all duties normally assigned to the Store Manager and works closely
with the Store Manager& District Manager to keep them informed of site
operations.
The LIT position is considered an internal promotional opportunity
from Assistant Store Manager or Guest Service Representative (with previous
management experience).
Leader in Training positions are transferred to any store
tier that requires a Store Manager position to be filled.
Responsibilities
- Assists
- Store Manager to recruit, interview, hire & train new team members.
- Oversees
- the daily workflow & operations of the department/store.
- Provides
- and/or supports constructive & timely performance reviews.
- Provides
- continuous leadership and coaching to all team members, routinely shaping
- positive & constructive feedback to ensure the team is set up for
- success.
- Handles
- and/or supports discipline and termination of team members in accordance
- with company policy.
- Required
- to be available & work on weekends as needed by the District Manager
- on call.
Essential Duties & Responsibilities
- Store positions, including the
- LIT, are responsible for legally selling age-restricted product such as
- alcoholic beverages, tobacco, e-cigarettes and lottery. This requires
- strict adherence to age-restricted sales policies.
- Maintain
- safety and cleanliness of assigned location as well as maintain cash and
- inventory controls.
·
Strive to make each Guest visit a pleasant, fast and enjoyable
experience by serving Guests in a polite courteous and professional manner.
- Effectively manage and maintain store operational procedures
- Support and facilitate organizational changes, continuous
- improvement and communication.
- Embody personal leadership qualities through the following: Be in
- the moment to ensure authentic and humanistic interactions. Continuously
- volunteer discretionary effort and model desired behaviors to drive
- business results while also leveraging and respecting separate realities.
- Be curious in interactions, have courageous conversations with others when
- needed, and take personal accountability for all responsibilities.
- Demonstrates and embodies the following company values throughout
- the course of employment: 1) Guest Ready, 2) Honor & Value, 3) Quick,
- Clean & Convenient, 4) Ownership, 5) Team-Focused.
- Possesses a service mindset; strives to achieve experiences worth
- repeating.
- Participates in and follows all Toot’n Totum policies, guidelines
- and procedures (Safety, Anti-Harassment, Ethics, etc.).
- Performs other duties as assigned.
Required Skills & Abilities
·
Effective critical
thinking and creative problem-solving skills.
·
Excellent written and verbal communication skills.
·
Excellent
conflict resolution skills; strong self-concept and ability to make decisions.
·
Excellent organizational and time management skills; keen attention to
detail.
·
Requires rapid and thorough
decision making and creative problem-solving skills, good judgment as well as
the ability to accept personal accountability for areas of responsibility.
- Acts with integrity and professionalism.
- Some experience
- with MS Office suite desired
- 50% travel is required; day travel on a
- regular basis, overnight travel on occasion.
- Irregular hours and weekends will be required
- according to the needs of the business. Must be willing to work a variety
- of shifts to include days, evenings, midnights, weekend & holidays as
- required.
- Must be comfortable working alone at times.
- Must be willing to complete and maintain
- tobacco certification, TABC certification (every two years) and Food
- Manager certification (every five years).
Education & Experience
·
No degree required;
·
1 year of Assistant Manager
experience within Toot’n Totum OR;
·
2+ years of prior retail
management experience
Physical Requirements
·
Ability to sit (10%),
stand (50%), walk (20%), kneel/squat (10%) and bend (10%).
·
Ability to push,
lift and pull up to 50lbs.
·
Ability to move
and position self to operate in, near and around merchandise components, back
rooms, coolers, kitchens, shelving, etc.
·
Position requires
grasping and utilizing manual dexterity including hand/finger coordination and
the utilization of color vision.
·
Must be able to access
and navigate each department at the organization’s facilities.
About Toot'n Totum
Convenience store and fuel retailer based in Texas.
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