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Leader in Training

Toot'n Totum
Amarillo, USA
Full-time
Mid Level
Onsite
Discovered 1 months ago

Full Job Posting

The Leader In Training (Lit)

position supports convenience store operations by filling

in for Store Managers, Assistant Store Managers, Food Managers and occasionally

Guest Service Representatives in emergency situations.

Likewise, the LIT position

transfers to a regular Store Manager position once training is completed,

satisfactory performance is achieved, and a Store Manager opportunity becomes

available.

This position requires a broad base knowledge of all store types including

those with a deli, lube center and car wash.

The Leader in Training assists in

fulfilling all duties normally assigned to the Store Manager and works closely

with the Store Manager& District Manager to keep them informed of site

operations.

The LIT position is considered an internal promotional opportunity

from Assistant Store Manager or Guest Service Representative (with previous

management experience).

Leader in Training positions are transferred to any store

tier that requires a Store Manager position to be filled.

Responsibilities

  • Assists
  • Store Manager to recruit, interview, hire & train new team members.
  • Oversees
  • the daily workflow & operations of the department/store.
  • Provides
  • and/or supports constructive & timely performance reviews.
  • Provides
  • continuous leadership and coaching to all team members, routinely shaping
  • positive & constructive feedback to ensure the team is set up for
  • success.
  • Handles
  • and/or supports discipline and termination of team members in accordance
  • with company policy.
  • Required
  • to be available & work on weekends as needed by the District Manager
  • on call.

Essential Duties & Responsibilities

  • Store positions, including the
  • LIT, are responsible for legally selling age-restricted product such as
  • alcoholic beverages, tobacco, e-cigarettes and lottery. This requires
  • strict adherence to age-restricted sales policies.
  • Maintain
  • safety and cleanliness of assigned location as well as maintain cash and
  • inventory controls.

·

Strive to make each Guest visit a pleasant, fast and enjoyable

experience by serving Guests in a polite courteous and professional manner.

  • Effectively manage and maintain store operational procedures
  • Support and facilitate organizational changes, continuous
  • improvement and communication.
  • Embody personal leadership qualities through the following: Be in
  • the moment to ensure authentic and humanistic interactions. Continuously
  • volunteer discretionary effort and model desired behaviors to drive
  • business results while also leveraging and respecting separate realities.
  • Be curious in interactions, have courageous conversations with others when
  • needed, and take personal accountability for all responsibilities.
  • Demonstrates and embodies the following company values throughout
  • the course of employment: 1) Guest Ready, 2) Honor & Value, 3) Quick,
  • Clean & Convenient, 4) Ownership, 5) Team-Focused.
  • Possesses a service mindset; strives to achieve experiences worth
  • repeating.
  • Participates in and follows all Toot’n Totum policies, guidelines
  • and procedures (Safety, Anti-Harassment, Ethics, etc.).
  • Performs other duties as assigned.

Required Skills & Abilities

·

Effective critical

thinking and creative problem-solving skills.

·

Excellent written and verbal communication skills.

·

Excellent

conflict resolution skills; strong self-concept and ability to make decisions.

·

Excellent organizational and time management skills; keen attention to

detail.

·

Requires rapid and thorough

decision making and creative problem-solving skills, good judgment as well as

the ability to accept personal accountability for areas of responsibility.

  • Acts with integrity and professionalism.
  • Some experience
  • with MS Office suite desired
  • 50% travel is required; day travel on a
  • regular basis, overnight travel on occasion.
  • Irregular hours and weekends will be required
  • according to the needs of the business. Must be willing to work a variety
  • of shifts to include days, evenings, midnights, weekend & holidays as
  • required.
  • Must be comfortable working alone at times.
  • Must be willing to complete and maintain
  • tobacco certification, TABC certification (every two years) and Food
  • Manager certification (every five years).

Education & Experience

·

No degree required;

·

1 year of Assistant Manager

experience within Toot’n Totum OR;

·

2+ years of prior retail

management experience

Physical Requirements

·

Ability to sit (10%),

stand (50%), walk (20%), kneel/squat (10%) and bend (10%).

·

Ability to push,

lift and pull up to 50lbs.

·

Ability to move

and position self to operate in, near and around merchandise components, back

rooms, coolers, kitchens, shelving, etc.

·

Position requires

grasping and utilizing manual dexterity including hand/finger coordination and

the utilization of color vision.

·

Must be able to access

and navigate each department at the organization’s facilities.

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