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Lead Solution Engineer- NonProfit

Salesforce
GBR
Full-time
Lead
Onsite
Discovered 3 days ago
SalesforceCommunication

Full Job Posting

Additional Requirements

  • Technical architectural knowledge of the Salesforce platform
  • Technical expertise in CRM systems, Customer Data Platforms, Agentic Solutions, Fundraising and Nonprofit solutions
  • AI: Data Engineering, machine learning, Vector Databases & RAG, Agentic AI and Agents
  • Experience in post-sales implementations
  • Experience in a high performing, fast-paced sales environment
  • Computer Science Degree or equivalent
  • English language is a must, Additional languages would be useful.
  • Unleash Your Potential
  • When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
  • Accommodations
  • If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
  • Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
  • We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.
  • Posting Statement
  • Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
  • Experience working within a Solution Engineering, Pre-Sales or Implementation role
  • B2B and B2C experience with Salesforce Sales, Service and Industry solutions.
  • Customer Data Platforms and AI expertise, especially with Salesforce.
  • Technical Sales or Pre-Sales experience
  • Be an autonomous self-starter that is able to learn, lead and prioritise tasks and time effectively.
  • Be comfortable working across multiple highly dynamic teams or on solo projects as required
  • Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organisations
  • Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content.
  • Ability to travel and work across the UK, EMEA and globally

Responsibilities

  • Lead client discovery and workshop sessions to design a solution blueprint that delivers customer success, solving identified business challenges, helping to achieve their important metrics, and mapping that to a solution portfolio.
  • Proactively research and develop Points of View for customer and sector challenges
  • Earn the 'technical win' by providing compelling and relevant customer presentations, including demonstrations built on the Salesforce platform. Develop and demonstrate Agentforce led solutions.
  • Articulate the value of the proposed solution through inspiring storytelling and persona-driven demonstrations
  • Collaborate with our Forward Deployed Engineering teams and partners to help shape POCs and Pilots.
  • Work in close partnership with the sales teams, partners, product and industry specialists to plan and deliver on sales campaigns and marketing events
  • Partner with Salesforce product management teams to deeply understand Salesforce solutions and roadmap, advise sales plays and advocate for key features needed for success across the industry, keeping up to date on the latest developments and enablement.
  • Innovate with AI-driven tools to lead on developing new ways of working and developing re-usable accelerators for the team
  • Build and maintain relationships with the sales team and primary contacts at your key accounts. Work in partnership with the Solution Engineer and Specialised teams, bringing your combined expertise to deliver a full platform solution story.
  • Success will be measured by the overall performance of the Sales team in growing annual revenues, driving customer success and value, providing solution expertise and leadership and driving community engagement.
  • Essential Requirements
  • Experience working within a Solution Engineering, Pre-Sales or Implementation role
  • B2B and B2C experience with Salesforce Sales, Service and Industry solutions.
  • Customer Data Platforms and AI expertise, especially with Salesforce.
  • Technical Sales or Pre-Sales experience
  • Be an autonomous self-starter that is able to learn, lead and prioritise tasks and time effectively.
  • Be comfortable working across multiple highly dynamic teams or on solo projects as required
  • Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organisations
  • Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content.
  • Ability to travel and work across the UK, EMEA and globally

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