{bc}
Apply
workday

Lead ServiceNow Developer

Jade Global
Pune, IND
Full-time
Lead · 6+ years experience
Onsite
Discovered 3 weeks ago
html-cssjavascriptservicenow

Full Job Posting

Key Responsibilities

  • Solution Architecture & Application Development
  • ● Design, develop, and customize enterprise ServiceNow solutions across ITSM, HRSD, Legal
  • Service, Facilities Service, Procurement Service, SPM, CMDB, and the Employee
  • Service Center (ESC) Portal.
  • ● Architect end-to-end custom applications, automated workflows, and Catalog Items using
  • Flow Designer, Workflow Editor, and Service Portal widgets.
  • ● Lead implementation of technical changes derived from ServiceNow family release upgrades,
  • ensuring progression and regression testing via Automated Test Framework (ATF).
  • Advanced Scripting, Integration & Automation
  • ● Author and maintain complex server-side and client-side scripts, including Business Rules,
  • Script Includes, Client Scripts, UI Actions, UI Policies, and Scheduled Jobs. ● Build, maintain,
  • and optimize robust integrations with third-party systems (Active Directory, Workday, Okta,
  • and custom APIs) using REST, SOAP, IntegrationHub, and MID Servers.
  • Stakeholder Collaboration & Agile Delivery
  • ● Partner with Business Analysts, Delivery Managers, and stakeholders to translate
  • business requirements into technical design specifications.
  • ● Contribute directly to monthly story point velocity commitments (500 SP/hrs monthly team
  • capacity) while adhering to strict Sprint SLAs.
  • ● Provide technical direction, code reviews, and mentorship to mid-level ServiceNow
  • developers.
  • Performance Optimization, Escalations & L3 Support
  • ● Perform advanced troubleshooting, performance tuning, and database query
  • optimization to ensure application responsiveness.
  • ● Triage critical bugs, resolve erratic system behaviors, manage data loads, and oversee user
  • administration/security access patterns.
  • ● Build custom Reports, Dashboards, and Performance Analytics to track KPIs across
  • operational workflows.
  • Key Requirements & Qualifications
  • ● Experience: 6-8+ years of hands-on technical experience developing on the ServiceNow
  • platform in an enterprise or managed service environment.
  • ● Certifications (Preferred):
  • ○ ServiceNow Certified System Administrator (CSA)
  • ○ ServiceNow Certified Application Developer (CAD)
  • ○ Certified Implementation Specialist (CIS) in ITSM, HRSD, or SPM (a strong plus). ●
  • Technical Proficiency:
  • ○ Advanced JavaScript, HTML, CSS, AngularJS (for Service Portal), JSON, and XML.
  • ○ Deep experience with CMDB configuration, Data Models, and CSDM (Common
  • Service Data Model) principles.
  • ○ Strong expertise in ServiceNow Automated Test Framework (ATF), Flow
  • Designer, and IntegrationHub.
  • ● Methodology: Strong knowledge of Agile/Scrum processes and managed services SLA models

Qualifications

  • 6-8+ years of hands-on technical experience developing on the ServiceNow
  • platform in an enterprise or managed service environment.
  • ○ ServiceNow Certified System Administrator (CSA)
  • ○ ServiceNow Certified Application Developer (CAD)
  • ○ Certified Implementation Specialist (CIS) in ITSM, HRSD, or SPM (a strong plus). ●
  • ○ Advanced JavaScript, HTML, CSS, AngularJS (for Service Portal), JSON, and XML.
  • ○ Deep experience with CMDB configuration, Data Models, and CSDM (Common
  • Service Data Model) principles.
  • ○ Strong expertise in ServiceNow Automated Test Framework (ATF), Flow
  • Designer, and IntegrationHub.
  • ● Methodology: Strong knowledge of Agile/Scrum processes and managed services SLA models

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Jade Global

Zuora Billing Technical Consultant

Pune, IND

Discovered TodayFull-time

Oracle Functional Consultant – Core Finance

Pune, IND

Discovered TodayFull-time

Client Partner – Midwest (Chicago, IL)

Chicago, USA

Discovered 2 days agoFull-time

Uipath Developer

Pune, IND

Discovered 4 days agoFull-time

OIC LEAD DEVELOPER / ARCHITECT

Pune, IND

Discovered 5 days agoFull-time

Salesforce Administrator

Pune, IND

Discovered 1 weeks agoFull-time

Oracle OIC Sr. Developer

Pune, IND

Discovered 1 weeks agoFull-time

Oracle Integration Cloud (OIC) Developer

Pune, IND

Discovered 1 weeks agoFull-time