Lead Product Manager, Rider Experience

Lead the development and optimization of Lime's mobile application to build an amazing rider experience that makes it easy to get started on Lime and want to keep coming back.

Drive continuous improvement of the rider journey, focusing on usability and satisfaction.

Be the voice of Riders, analyzing user feedback, customer research and market trends to inform product strategy and roadmaps.

Collaborate cross-functionally with engineering, design, data, and marketing teams to implement new features.

Manage the entire product lifecycle from conception to launch and post-launch analysis.

Prioritize product backlog and development efforts to align with business goals.

Establish and track key performance indicators to measure product success.

Identify opportunities to use AI to create simpler, more personalized, and more effective rider experiences.

Use AI tools as part of your day-to-day product development process to accelerate research, analysis, prototyping, and execution.

Minimum 7+ years of experience in product management within a big tech or startup environment.

Proven track record of managing and launching successful consumer-facing mobile app products. Experience in mobility, transportation, or marketplace products is a big plus.

Strong analytical and problem-solving skills.

Excellent communication and team collaboration abilities.

Strong AI fluency and hands-on experience using modern AI tools to improve how you build products. Experience building AI-powered consumer products or experiences is a plus.

Bachelor’s degree in Business, Engineering, Computer Science, or related field.

We are a remote first company! We welcome applications from anywhere in the US or Canada.

Preferred Experience:

Experience in mobile app development and UX/UI design.

Experience building AI-powered products, features, or workflows with tools like Claude.

MBA or advanced degree in a related field.

Prior experience and comfort in a fast-paced, scaling dynamic environment.

Previous Mobility or Transportation experience is a big plus.

The base salary range listed reflects what Lime reasonably expects to offer for this role, with the final base salary determined by objective factors such as the candidate’s location and relevant skills and experience. Depending on the position, the total compensation package may also include discretionary annual performance bonus opportunities and equity, subject to applicable plan terms and eligibility requirements.

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If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email [email protected] for assistance.