Lead Product Manager, AI Technology
Role Overview
Leads execution of Zynga’s internal AI operating platform, through which teams access, govern, and use AI capabilities.
Works with engineering across chat, knowledge bases, connectors/MCPs, workflows, and documents.
Focuses on intake, triage, research, delivery, and measurement within a roadmap set by product leadership.
Key Skills for This Role
Full Job Posting
Role overview
Leads execution of Zynga’s internal AI operating platform, through which teams access, govern, and use AI capabilities.
Works with engineering across chat, knowledge bases, connectors/MCPs, workflows, and documents.
Focuses on intake, triage, research, delivery, and measurement within a roadmap set by product leadership.
Responsibilities
- Drive roadmap work from specifications through release and post-launch iteration with engineering.
- Build intake and triage processes for studio needs, feature ideas, bugs, and integration requests.
- Research AI technology, stakeholder needs, and feasibility; document actionable findings.
- Define platform usage, adoption, and performance measures and reporting; detect regressions and gaps.
- Write technically grounded specifications and requirements; make day-to-day scope and priority tradeoffs.
- Unblock engineering, escalate appropriate issues, and coordinate with design, product leads, and studio stakeholders.
- Track emerging AI models, agent frameworks, and tools relevant to platform work.
- Move suitable product work into agentic workflows and contribute documentation and reporting standards.
Required qualifications
- 6+ years of end-to-end product management leading complex technical, multi-team product areas.
- Technical fluency with specifications, APIs, and system constraints.
- Hands-on AI product experience involving LLMs, agents, RAG, or automation, plus using AI tools to streamline workflows.
- Experience establishing intake and triage, managing competing priorities, and driving multiple workstreams.
- Ability to define metrics, analyze data using SQL or dashboards, and apply evidence to product decisions.
- Strong communication and specification-writing skills for engineering and senior leadership.
- Ownership and process-shaping ability in ambiguous environments.
- Bachelor’s degree or equivalent practical experience; advanced degree is a plus. Agile fluency.
Compensation
- Ontario starting pay range is CAD 118,300–168,300 per year; actual base pay may vary based on location, experience, skills, and other business factors.
- Total compensation may include bonus or equity awards and benefits.
Workplace and eligibility
- The description states candidates must be authorized to work in the United States without current or future employer sponsorship.
- The stated United States work authorization condition conflicts with the Toronto, Ontario location.
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