Lead Hand

Your Role

• At the Heart of the Chain
• Core Duties:
• Health & Safety
• Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment.
• Enforce safe working methods and behaviors within the team.
• Conduct safety audits and warehouse checks.
• Make sure everyone meets safety standards.
• Respond to emergencies as required.
• Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures.
• Leadership & Team Support
• Motivate and lead sorters; be their point of reference.
• Mentor and support Package Handlers during the sort process.
• Coach and mentor warehouse associates, including training new hires.
• Respond quickly to requests for changes and unforeseen events.
• Forward special cases to supervisors or managers.
• Perform related tasks assigned by supervisors.
• Operations & Workflow Management
• Support the supervision of sorting, scanning, and processing packages (including defective items and returns).
• Setup sorting layout.
• Assist with sorting packages and envelopes as needed.
• Assign labour and manage workforce deployment as required.
• Perform data entry as needed.
• Shipping & Receiving
• Unload trailers and verify freight against manifests.
• Unloading and loading of pallets.
• Handle driver credentials, BOL (Bill of Lading) exchange, and secure docking.
• Warehouse Organization
• Ensure warehouse cleanliness and organization.
• Other duties as assigned
• Why Join Intelcom | Dragonfly?
• Short- and medium-term growth opportunities
• Comprehensive group insurance
• Group RRSP program
• Employee Assistance Program...
• This position has been opened to address a genuine organizational need within the company.
• At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.
• The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.
• See you soon!
• Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.