Lead Generation Executive

Overview

• We are currently seeking **“Lead Generation Specialist ”** who will be responsible for reaching out to potential clients, providing information about our services, and setting up appointments.
• We are an 18 year old leading full-service Graphics and Display Solution company manufacturing Display Stands, Kiosks, Signages; Exhibition stands etc.
• Located in Dubai Production City.
• The ideal candidate will have excellent communication skills, a customer-focused approach, and the ability to handle objections professionally.
• **Filter and qualify leads** from various sources (Google Ads, Meta, etc.), ensuring they meet predefined criteria before passing them to the sales team.
• **Engage in initial outreach** to assess the prospect’s needs and readiness to buy.
• **Categorize leads** based on their potential and sales stage, handing off the most qualified leads to Sales Executives.
• **Gather information** to build a profile of the lead, improving sales team insights.
• Ensure **seamless alignment** between marketing, sales, and CRM platforms.
• **Set up, monitor, and optimize** the lead flow from marketing to sales.
• **Generate and analyze reports** on lead quality, sales performance, and funnel efficiency.
• Work on **automating sales processes**, reducing manual work, and increasing efficiency.
• **Track customer journey data** and optimize the process from lead generation to conversion.

Key Responsibilities

• **Outbound Calls:**
• Make outbound calls to prospective clients to inform them about our immigration services.
• Follow up on leads generated through various marketing campaigns.
• **Client Interaction:**
• Answer incoming calls from potential clients and provide detailed information about immigration processes.
• Respond to client inquiries and resolve any issues or concerns they may have.
• **Appointment Setting:**
• Schedule appointments for clients to meet with immigration consultants.
• Confirm and remind clients of their appointment dates and times.
• **Record Keeping:**
• Maintain accurate and detailed records of client interactions and follow-up activities in the CRM system.
• Update client information and status regularly.
• **Sales Support:**
• Assist the sales team in achieving their targets by generating leads and setting appointments.
• Provide feedback on call scripts and client responses to improve sales strategies.
• **Customer Relationship Management:**
• Build and maintain positive relationships with clients by providing excellent customer service.
• Follow up with clients after consultations to ensure their satisfaction and address any further questions.
• **Team Collaboration:**
• Work closely with the sales and marketing teams to coordinate efforts and achieve company goals.
• Participate in team meetings and training sessions to enhance skills and knowledge.

Qualifications

• High school diploma or equivalent; a bachelor's degree is a plus.
• Proven experience as a telecaller or in a similar customer service role.
• Excellent verbal communication skills in [relevant languages, e.g., English, Hindi].
• Strong interpersonal skills and the ability to handle objections professionally.
• Familiarity with CRM systems and practices.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.

Job Types: Full-time, Permanent