Lead Facilities Administrator

Who we are

Qualifications

• Significant demonstrated experience gained in a similar role and preferably a related work environment.

Preferred Qualifications

• Significant team leader experience preferred.

Responsibilities

• Checks that all maintenance and repairs requests received within the office environment and related buildings are carried out in line with the service level agreement.
• Provides support with the distribution of and response to all service requests related to the facilities.
• Checks that daily building inspections and ensures that all work undertaken conforms to the Health and Safety Act.
• Documents and reports on in progress, new and/or completed maintenance, and repair requests to management.
• Coordinates routine maintenance and repairs schedule.
• Provides support with ensuring that the tasks are completed according to the schedule and updates and maintains the maintenance database.
• Ensures that buildings, offices and equipment are maintained to the required standards and that service levels are met.
• Provides support to ensure that all office facilities, tools, equipment, and stock (office consumable) levels are maintained and securely stored.
• Liaises with all internal and external stakeholders including building services management, security, and access control and cleaning staff.
• Escalates non-performance of internal and external stakeholders to the management.
• Checks all contractor documentation and maintains records such as permits, leases and correspondence on behalf of the business.
• Provides team lead support to more junior resources within the team.
• Knowledge and Attributes:
• Proactive and motivated and can work independently.
• Good knowledge of general hygiene practices.
• Good knowledge of facility layout.
• Good verbal and written communication skills.
• Detail orientated with good organizational skills.
• Excellent knowledge of safety practices.
• Good at time management.
• Ability to work well under pressure.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Ability to coordinate the work of others.
• Academic Qualifications and Certifications:
• High school certificate.
• Relevant vocational training.