Lead Director Digital Product - Clinical Documents & Care Delivery Products
Role Overview
Lead technology product strategy and execution for clinical documentation and care delivery products, including in-clinic and virtual encounters, in-basket management, and asynchronous care.
Partner with clinical and operational leaders to build safe, high-quality outpatient care pathways that improve patient and care-team experience and lower costs.
Lead product managers, Epic analysts, engineers, data scientists, and designers to turn clinical vision into scalable roadmaps.
Key Skills for This Role
Full Job Posting
Role overview
Lead technology product strategy and execution for clinical documentation and care delivery products, including in-clinic and virtual encounters, in-basket management, and asynchronous care.
Partner with clinical and operational leaders to build safe, high-quality outpatient care pathways that improve patient and care-team experience and lower costs.
Lead product managers, Epic analysts, engineers, data scientists, and designers to turn clinical vision into scalable roadmaps.
Location
- The description states the role is remote in Massachusetts.
Qualifications
- Expertise with value-based care models and retail health is required.
- Expertise with Epic as a core care delivery platform is required.
Strategic partnership and care model integration
- Partner with healthcare delivery leadership on efficient, safe outpatient care models and reduced administrative burden.
- Serve as a strategic partner to business stakeholders defining care-model priorities.
- Drive cross-functional teams to identify technology solutions and execute care-model strategy.
- Set shared outcomes with business leaders for clinical quality, patient experience, and financial performance.
Product and technology leadership
- Lead multidisciplinary teams to build end-to-end clinical technology pathways.
- Turn clinical ideas into problem statements, product specifications, and Epic/technology architectures.
- Own technology design, translation into technical requirements, and build.
- Coordinate external data integrations, including claims, remote monitoring, and health plan feeds, with Epic workflows.
Execution and team leadership
- Own the technology lifecycle from discovery through solutioning, build, deployment, and measurable outcomes.
- Establish feedback loops and iterative improvements against clinical and financial goals.
- Scale solutions across Value-Based Care and Fee-for-Service environments.
- Lead and mentor product and cross-functional technology teams, including teams supporting admissions prevention.
- Foster a culture of curiosity, resilience, problem-solving, and engagement.
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