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Lead DevOps Engineer (AWS)

State Farm
Bloomington, USA
Full-time
Hybrid
USD 100000-142000 yearly
Discovered 3 weeks ago
AWSCI/CD pipelinesInfrastructure as Code (Terraform/CDK)AWS cloud-native architecturesGit/GitHub and pull-request workflowsAutomated testing and release automation

Full Job Posting

Role overview

Establish and lead engineering enablement capabilities for the Contact Center technology ecosystem.

Help product teams accelerate software delivery through standardization, automation, reusable capabilities, and developer self-service.

This is a hands-on engineering role with significant technical leadership responsibilities.

Key responsibilities

  • Lead central platform engineering capabilities and build developer platforms and golden paths for application and GenAI workloads.
  • Standardize CI/CD, testing, quality gates, security scanning, deployment, and rollback.
  • Create reusable AWS IaC modules and automate application and environment provisioning.
  • Automate engineering workflows across GitHub, Jira, Slack, Confluence, AWS, and CI/CD tools.
  • Establish observability, monitoring, SLO, resiliency, and operational-readiness patterns.
  • Enable AI/GenAI delivery, evaluation, security, observability, and guardrails.
  • Convert duplicated work into reusable capabilities; drive adoption, documentation, and engineering standards.
  • Measure and improve developer experience, delivery velocity, reliability, and platform adoption.

Required qualifications

  • 5+ years of hands-on AWS experience in cloud infrastructure, DevOps, platform engineering, or software delivery automation.
  • Strong CI/CD, Terraform/CDK Infrastructure as Code, and AWS cloud-native architecture experience.
  • Experience with Git/GitHub workflows, automated testing, and release automation.
  • Experience supporting delivery across Java, Node.js, React, and/or data workloads.
  • Experience with observability, reliability, DevSecOps, IAM, secrets management, and automated security controls.
  • Experience enabling AI/GenAI workloads, including delivery automation, evaluation, guardrails, observability, and monitoring.

Additional desired skills

  • Internal Developer Platforms, golden paths, and developer self-service solutions.
  • Docker, Kubernetes/EKS, ECS, and AWS Lambda.
  • Workflow integration across GitHub, Jira, Slack, Confluence, CI/CD, and AWS.
  • SRE practices including SLIs/SLOs, resiliency, incident management, root-cause analysis, and performance engineering.
  • Data/analytics platforms, pipelines, APIs, enterprise integration, contact-center or Amazon Connect integration.
  • Automated governance, compliance, and policy-as-code.

Work arrangement

  • Hybrid work: candidates must live or relocate within 180 miles of a listed hub and work both from home and in the office.
  • Hubs: Bloomington, Illinois; Richardson, Texas; Dunwoody, Georgia; and Tempe, Arizona.

Compensation

  • Potential starting salary is $100,000–$142,000 yearly, based on skills, background, and experience.
  • Potential yearly incentive pay is up to 15% of base salary.

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