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Lead Business Analyst

Reply
GBR
Full-time
Mid-Senior
Onsite
Discovered 6 days ago
Business analysisUser researchRequirements definitionBusiness process and operating model developmentAgile deliveryEpics, user stories, and product backlogs

Full Job Posting

About Reply

Reply designs and implements solutions based on new communication channels and digital media through a network of specialised companies.

Its work spans sectors including telecommunications and media, industry, services, banking and insurance, and public administration.

Services include consulting, system integration, and digital services, including work involving AI, cloud computing, digital media, and the Internet of Things.

Role overview

The Lead Business Analyst owns business analysis across Reply’s project and client portfolio.

Projects deliver Google Cloud-based and AI solutions across a range of sectors.

The role works with internal and client stakeholders and includes leading projects and delivery teams and presenting to senior client stakeholders.

Responsibilities

  • Use relevant business analysis techniques and shape user research in a structured, fast-paced way.
  • Lead discovery, requirements definition, and development of business processes and operating models.
  • Own delivery plans, maintain project discipline, and use Agile practices to define epics, user stories, and product backlogs.
  • Lead business analysis activities, including interviews, workshops, and communications methods that support business change.
  • Work with project members on cloud technology and data projects.
  • Lead and motivate a multi-skilled team and mentor junior team members in business process and analysis practices.
  • Lead client stakeholder and management engagement at all levels and liaise with subject matter experts.
  • Own client communications and keep stakeholders informed and engaged.

Candidate requirements

  • Business analysis and user research experience in a fast-paced organisation.
  • Strong experience delivering projects in complex environments and maintaining project discipline.
  • Experience collaborating with small, medium, and large organisations in public and private sectors to deliver high-impact solutions.
  • Expert stakeholder management and ability to communicate with a wide range of personalities.
  • Comfort discussing technical requirements and constraints with engineering and product teams; this is not necessarily a hands-on technical role.
  • Proven experience with business analysis methodologies and adapting approaches to project needs.
  • Must be eligible for UK Government SC-level security clearance.

Candidate approach

The employer describes a growth mindset and interest in opportunities to develop both the business and oneself.

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