{bc}
Apply
oracle

Lead Assistant Manager-Training & Quality

exl Service.com (India) Private Limited
Pune, IND
Lead
Hybrid
Discovered 4 weeks ago

Full Job Posting

• Training Program Management

  • Design, develop, and implement training strategies and programs tailored to surgery coding and coding audit teams.
  • Conduct strategic needs analyses to identify skill gaps and develop training plans that address these gaps effectively.
  • Develop comprehensive training modules, presentations, and learning materials based on current procedural terminology (CPT), ICD-10-CM, and HCPCS coding guidelines.
  • Ensure training materials and processes reflect the latest updates in medical coding standards, payer requirements, and compliance regulations.

• Training Delivery & Facilitation

  • Conduct training sessions (classroom, virtual, or blended) for new hires, existing staff, and auditors on surgery coding concepts, audit standards, and best practices.
  • Provide hands-on coding exercises, case studies, and assessments to reinforce learning and evaluate participant understanding.
  • Offer ongoing support, mentoring, and guidance to coding professionals to enhance accuracy and productivity.

• Curriculum Development & Evaluation

  • Collaborate with Subject Matter Experts (SMEs), Quality Auditors, and Compliance Teams to ensure accuracy and relevance of training materials.
  • Monitor training effectiveness through assessments, performance metrics, and feedback surveys.
  • Update and refine training materials periodically to reflect process improvements, audit trends, and regulatory changes.

• Compliance & Quality Assurance

  • Ensure that all training initiatives comply with HIPAA, OIG, and organizational confidentiality standards.
  • Promote coding accuracy, ethical practices, and adherence to compliance guidelines throughout the training process.
  • Partner with audit teams to identify common error trends and develop targeted training to mitigate these issues.

• Performance & Reporting

  • Maintain detailed records of training activities, participation, completion rates, and performance outcomes.
  • Prepare regular reports and presentations for management on training effectiveness, skill development, and performance improvements.
  • Contribute to the establishment of performance benchmarks and continuous learning strategies for coding teams.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at exl Service.com (India) Private Limited

Manager

Noida, IND

Discovered TodayFull-time

Data Scientist

, IND

Discovered TodayFull-time

Senior Manager

Noida, IND

Discovered TodayFull-time

Assistant Manager

Kochi, IND

Discovered 2 days agoFull-time

Senior Executive - WFM Scheduler

Kochi, IND

Discovered 2 days agoFull-time

Senior Developer- Python Full Stack

, USA

Discovered 2 days agoFull-time

Senior Executive

, IND

Discovered 2 days agoFull-time

Itemized Bill Review Auditor III (IBR)

, USA

Discovered 2 days agoFull-time