oracle
Lead Assistant Manager
exl Service.com (India) Private Limited
Noida, IND
Full-time
Lead · 6+ years experience
Discovered 3 days ago
Full Job Posting
Qualifications
- Minimum 6 years of work experience in Business Process Off shoring. Candidates should have at least 2 years of supervisory experience, preferably in the US P&C Insurance (Payments & Forms) domain.
Responsibilities
- Manage Payment and Forms team
- Ensure no Penalties or Interests are incurred on cases due to delay in processing
- Provide overall view of SLAs & inventory to the stakeholders
- Responsible for overall team performance on defined SLAs
- Capable to manage/ resolve escalations
- Ensure compliance with all regulatory/ legislative/ DOI requirements
- Provide inputs and insights to enhance team knowledge and skill
About exl Service.com (India) Private Limited
IT Services & Consulting65000 employeesFounded 1999
Global data analytics, AI, and digital operations solutions company.
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