Lead Accounting Technician

About the Department

Position Duties

• Provide daily operational support to Accounting Technician-Student Accounts and Accounting Technician-Collections to promote efficient operations, accuracy, and high standards of customer service. Serve as the primary backup to the Accounting Technicians in Student Accounts and Collections for daily receipts and deposits, student assistance, student invoices, collection efforts, and coverage during the Accounting Technicians’ absence. Assist students with account, payment plan, and refund questions. Obtain authorizations and process curriculum sponsorships. Perform monthly reconciliation of deposits and funds collected for month-end balancing. Perform monthly reconciliation of credit cards, Square, and other noncash transactions. Validate deposit slips and prepare monthly reconciliation of satellite deposits. Process accounts receivable billing verification reports and resolve billing errors weekly. Monitor and resolve unallocated payments daily. Review debt appeals and prepares decision letters. Process student and financial aid refunds. Prepare internal check requests for sponsorships. Reconcile third-party scholarships. Reconcile veteran sponsorships. Prepare all invoices for sponsorships and receivables. Mail or email invoices after review. Process sponsor refunds. Process monthly accounts receivable maintenance utilities and reports, and lead efforts to identify and resolve payment allocation discrepancies to ensure accurate accounting records. Add miscellaneous charges to student accounts. Assist with the review of Business Office restrictions. Facilitate collection activities, providing guidance and support to Accounting Technician-Collections to ensure accurate, timely, and efficient billing processes. Review sponsor account balances and the aging report. Send second or final notices and monitor collections. Maintain and validate tuition and fee tables, waivers, and student types within the College's financial system to ensure accurate billing, compliance with approved rates, and effective internal controls. Collaborate with the Financial Aid Director and Registrar to establish, communicate, and monitor key financial aid dates, payment deadlines, and related student billing timelines. Coordinate payment reminder schedules and student payment deadlines, generate nonpaid student reports, distribute payment notifications, and collaborate with the Financial Aid Office and Registrar's Office to support the deregistration process. Process financial aid disbursements, reductions, and Return of Title IV Funds for all students. Collaborate with the Financial Aid Director to return funds for uncashed excess aid checks. Collaborate with the Directors in Business Services to process escheats for student refunds. Review and analyze bookstore invoices with Accounting Technician-Student Accounts to verify accuracy, identify discrepancies, and ensure appropriate account charges. Draw down federal grant funds from the U.S. Department of Education’s grant management system (G5). Assist with the replacement check process for student and financial aid refunds. Provide training for new cashiers. Perform necessary steps to rebill account balances. Maintain petty cash balances and prepare monthly reconciliation. Process 1098-T tuition statements. Perform other duties as assigned, including project and committee work.
• Provide daily operational support to Accounting Technician-Student Accounts and Accounting Technician-Collections to promote efficient operations, accuracy, and high standards of customer service.
• Serve as the primary backup to the Accounting Technicians in Student Accounts and Collections for daily receipts and deposits, student assistance, student invoices, collection efforts, and coverage during the Accounting Technicians’ absence.
• Assist students with account, payment plan, and refund questions.
• Obtain authorizations and process curriculum sponsorships.
• Perform monthly reconciliation of deposits and funds collected for month-end balancing.
• Perform monthly reconciliation of credit cards, Square, and other noncash transactions.
• Validate deposit slips and prepare monthly reconciliation of satellite deposits.
• Process accounts receivable billing verification reports and resolve billing errors weekly.
• Monitor and resolve unallocated payments daily.
• Review debt appeals and prepares decision letters.
• Process student and financial aid refunds.
• Prepare internal check requests for sponsorships.
• Reconcile third-party scholarships.
• Reconcile veteran sponsorships.
• Prepare all invoices for sponsorships and receivables. Mail or email invoices after review.
• Process sponsor refunds.
• Process monthly accounts receivable maintenance utilities and reports, and lead efforts to identify and resolve payment allocation discrepancies to ensure accurate accounting records.
• Add miscellaneous charges to student accounts.
• Assist with the review of Business Office restrictions.
• Facilitate collection activities, providing guidance and support to Accounting Technician-Collections to ensure accurate, timely, and efficient billing processes.
• Review sponsor account balances and the aging report. Send second or final notices and monitor collections.
• Maintain and validate tuition and fee tables, waivers, and student types within the College's financial system to ensure accurate billing, compliance with approved rates, and effective internal controls.
• Collaborate with the Financial Aid Director and Registrar to establish, communicate, and monitor key financial aid dates, payment deadlines, and related student billing timelines.
• Coordinate payment reminder schedules and student payment deadlines, generate nonpaid student reports, distribute payment notifications, and collaborate with the Financial Aid Office and Registrar's Office to support the deregistration process.
• Process financial aid disbursements, reductions, and Return of Title IV Funds for all students.
• Collaborate with the Financial Aid Director to return funds for uncashed excess aid checks.
• Collaborate with the Directors in Business Services to process escheats for student refunds.
• Review and analyze bookstore invoices with Accounting Technician-Student Accounts to verify accuracy, identify discrepancies, and ensure appropriate account charges.
• Draw down federal grant funds from the U.S. Department of Education’s grant management system (G5).
• Assist with the replacement check process for student and financial aid refunds.
• Provide training for new cashiers.
• Perform necessary steps to rebill account balances.
• Maintain petty cash balances and prepare monthly reconciliation.
• Process 1098-T tuition statements.
• Perform other duties as assigned, including project and committee work.

Minimum Qualifications

• Education and Experience Required Candidates must hold an associate degree or coursework from a regionally accredited college or university in Accounting, Finance, Business Administration, or a related field, and three to five years of related experience in a business office environment; or any equivalent combination of training and experience that demonstrates the knowledge, skills, and abilities required to perform the essential job functions efficiently and effectively. Proficiency in Microsoft Office, including Excel and Word. Detail-oriented. Willing and able to learn new processes quickly. Adaptable to a fast-paced environment. Ability to keep information confidential and secure. Ability to work as part of a team and willingness to assist with team projects. Ability to set and adjust priorities as needed. Strong time-management skills. Ability to work independently. Education and Experience Preferred Previous experience using Datatel (Colleague) software. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Candidates must hold an associate degree or coursework from a regionally accredited college or university in Accounting, Finance, Business Administration, or a related field, and three to five years of related experience in a business office environment; or any equivalent combination of training and experience that demonstrates the knowledge, skills, and abilities required to perform the essential job functions efficiently and effectively.
• Proficiency in Microsoft Office, including Excel and Word.
• Detail-oriented.
• Willing and able to learn new processes quickly.
• Adaptable to a fast-paced environment.
• Ability to keep information confidential and secure.
• Ability to work as part of a team and willingness to assist with team projects.
• Ability to set and adjust priorities as needed.
• Strong time-management skills.
• Ability to work independently.
• Previous experience using Datatel (Colleague) software.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Other Qualifications

• Ability to regularly talk and hear. Ability to frequently sit and use hands and fingers. Ability to occasionally lift and/or move up to 20 pounds. Ability to occasionally stand, walk, and reach with hands and arms. Ability to see up close and adjust focus as needed.
• Ability to regularly talk and hear.
• Ability to frequently sit and use hands and fingers.
• Ability to occasionally lift and/or move up to 20 pounds.
• Ability to occasionally stand, walk, and reach with hands and arms.
• Ability to see up close and adjust focus as needed.

Benefits

• Vance-Granville Community College offers a variety of benefits to meet the individual needs and goals of its employees. Below is a summary of benefits available to full-time employees. health insurance dental insurance vision insurance flexible spending accounts retirement plan leave (faculty earn sick leave; staff earn sick and vacation leave) professional development supplemental insurance plans employee assistance program (EAP) additional benefits
• Vance-Granville Community College offers a variety of benefits to meet the individual needs and goals of its employees. Below is a summary of benefits available to full-time employees.
• health insurance dental insurance vision insurance flexible spending accounts retirement plan leave (faculty earn sick leave; staff earn sick and vacation leave) professional development supplemental insurance plans employee assistance program (EAP) additional benefits
• dental insurance vision insurance flexible spending accounts retirement plan leave (faculty earn sick leave; staff earn sick and vacation leave) professional development supplemental insurance plans employee assistance program (EAP) additional benefits
• vision insurance flexible spending accounts retirement plan leave (faculty earn sick leave; staff earn sick and vacation leave) professional development supplemental insurance plans employee assistance program (EAP) additional benefits
• flexible spending accounts retirement plan leave (faculty earn sick leave; staff earn sick and vacation leave) professional development supplemental insurance plans employee assistance program (EAP) additional benefits
• retirement plan leave (faculty earn sick leave; staff earn sick and vacation leave) professional development supplemental insurance plans employee assistance program (EAP) additional benefits
• leave (faculty earn sick leave; staff earn sick and vacation leave) professional development supplemental insurance plans employee assistance program (EAP) additional benefits
• professional development supplemental insurance plans employee assistance program (EAP) additional benefits
• supplemental insurance plans employee assistance program (EAP) additional benefits
• employee assistance program (EAP) additional benefits
• additional benefits