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Lead Account Manager (KSA)

L3Harris Technologies
Saudi Arabia, KSA
contract
Senior
Today
Client Relationship ManagementSales StrategyBusiness DevelopmentKey Account ManagementNegotiation SkillsCRM Software (e.g.
Free

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Overview

The Lead Account Manager (KSA) is a senior, customer-facing role responsible for owning and expanding a portfolio of high-value defense and security accounts within the Kingdom of Saudi Arabia.

As part of a collaborative KSA account management team, this position drives strategic growth, ensures customer satisfaction, and protects existing revenue streams within assigned accounts or sectors.

The successful candidate will serve as the primary point of contact for their designated customers, managing all aspects of the account lifecycle from opportunity identification through contract execution and long-term relationship management.

This role supports a portfolio of systems and solutions within the L3Harris Communications & Spectrum Dominance Segment, including Tactical Communication Systems, Night Vision Equipment, C4I/C5ISR systems, Tactical Data Links, and other advanced communication equipment.

Essential Functions

  • Serve as the principal relationship manager for a defined portfolio of major KSA accounts developing and executing comprehensive account strategies to achieve annual operating plan (AOP) targets and long-term growth objectives.
  • Build and maintain trusted, high-level relationships with key stakeholders, ensuring proactive, in-person engagement and responsiveness to evolving customer needs.
  • Identify, qualify, and drive pursuit of new business opportunities, including contract extensions, upgrades, and new program phases across the supported portfolio.
  • Lead the development of tailored proposals, manage complex negotiations, and ensure alignment with customer requirements and organizational objectives.
  • Demonstrate a strong understanding of offset requirements and their impact on negotiations, collaborating with internal offset management teams as needed.
  • Work closely with other KSA account managers, technical, engineering, legal, and program management teams to deliver integrated solutions and ensure successful program execution.
  • Monitor market trends, competitor activities, and customer priorities to inform business strategy and maintain a competitive edge.
  • Proactively identify and mitigate risks to account retention and growth, ensuring continuity of business and customer satisfaction.
  • Provide regular updates on account status, pipeline development, and forecasted revenue to senior leadership.

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