Laundry Supervisor

Job Summary

Key Responsibilities Operations Management

• Supervise daily laundry activities and staff performance.
• Ensure timely processing of hotel linen, uniforms, towels, and guest laundry.
• Monitor washing, drying, pressing, folding, and packing procedures.
• Organize workflow to meet deadlines and operational needs.
• Inspect finished items for cleanliness, stains, and damages.

Staff Supervision

• Assign duties and schedules to laundry staff.
• Train employees on machine operation, chemical handling, and safety procedures.
• Monitor attendance, discipline, and productivity.
• Motivate staff to maintain high performance standards.

Quality Control

• Ensure all items are properly cleaned and presented.
• Separate damaged or stained items for special treatment.
• Maintain hygiene standards in all laundry areas.
• Handle complaints related to laundry services professionally.

Equipment & Maintenance

• Monitor laundry machines, dryers, presses, and ironing equipment.
• Report breakdowns immediately and coordinate repairs.
• Ensure preventive maintenance schedules are followed.

Inventory & Supplies

• Monitor stock levels of detergents, chemicals, bags, and linen.
• Keep records of linen movement and losses.
• Assist in controlling operational costs and waste.

Safety & Compliance

• Enforce workplace safety procedures.
• Ensure proper use of PPE and chemicals.
• Maintain clean and safe working environment.

Requirements

• Previous experience in laundry operations or hospitality laundry.
• Supervisory experience preferred.
• Good communication and leadership skills.
• Knowledge of laundry chemicals, fabrics, and machines.
• Ability to work under pressure and manage teams.

Skills

• Team leadership
• Time management
• Problem-solving
• Attention to detail
• Quality control
• Operational planning

Job Types: Full-time, Contract