Laundry In Charge

Job Summary

Laundry Operations

• Manage the day-to-day laundry process including sorting, washing, drying, ironing, steaming, folding and organising clothing, household linen and soft furnishings to the household’s standards.
• Identify fabric types and apply appropriate cleaning methods, detergents and temperature settings to protect garments and extend their lifespan.
• Attend to delicate and specialist items (silk, cashmere, lace, embroidered pieces) using hand-wash or specialist care as required.
• Perform stain removal, mending, minor repairs and liaise with professional dry-cleaners or tailors for specialist services when necessary.
• Maintain records of laundry schedules, care instructions, and item inventories; ensure organised storage and rotation of linens and uniformss
• Operate and maintain laundry machines, irons, steamers and other equipment; report faults and coordinate repairs with external technicians.
• Ensure machines are cleaned and descaled as per manufacturer guidance and follow safe operating procedures for all equipment.
• Manage supplies of detergents, softeners, stain removers and related consumables; inform the employer of required stock and assist with ordering when requested.

Supervision & Coordination

• Supervise and provide guidance to any laundry assistants or junior housekeeping staff to ensure consistent standards and efficient workflow.
• Coordinate with other household staff (housekeepers, chefs, butlers) to prioritise laundry requirements for events, guests and daily routines.
• Plan laundry schedules to meet household needs, including rush requirements for events or last-minute requests.

Qualifications & Experience

• Minimum 2 years’ experience in a professional laundry, housekeeping or similar domestic role with responsibility for linen and garment care.
• Knowledge of fabric care, stain removal techniques and experience with commercial or domestic laundry equipment.
• Basic mending and garment care skills; experience liaising with dry-cleaners and repair services is desirable.