Laundry Attendant
Skills
About This Role
Overview
We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Laundry Attendant.
As a Laundry Attendant at Raffles Doha and Fairmont Doha, you will be responsible for delivering exceptional standards of garment and linen care to support a seamless luxury guest experience.
Representing the elegance and service excellence of both Raffles and Fairmont, you will ensure all hotel linens, uniforms, and guest laundry are handled with the utmost care, efficiency, and attention to detail in accordance with the highest hospitality standards.
You will play an integral role in maintaining the impeccable presentation and operational excellence of the hotel by ensuring laundry services are completed accurately, timely, and professionally.
Working closely with the Housekeeping and Laundry teams, you will contribute to creating exceptional guest experiences while upholding the distinguished reputation of Raffles Doha and Fairmont Doha.
Key Responsibilities
- Operate and maintain laundry equipment, including washing machines, dryers, pressing machines, and ironing equipment, in accordance with hotel standards and safety procedures.
- Ensure all hotel linens, uniforms, and guest laundry are cleaned, pressed, and presented to the highest luxury hospitality standards.
- Handle guest laundry requests efficiently and professionally, ensuring timely delivery and exceptional attention to detail.
- Sort, wash, dry, fold, press, and organize laundry items while following proper fabric care and laundry procedures.
- Inspect linens, uniforms, and guest garments for damage, stains, or wear, reporting any issues to supervisors promptly.
- Maintain cleanliness and organization of the laundry area, storage rooms, and equipment at all times.
- Monitor inventory levels of laundry supplies, chemicals, linens, and uniforms, reporting shortages as required.
- Adhere to hygiene, sanitation, and health & safety standards while handling laundry chemicals and equipment responsibly.
- Coordinate closely with the Housekeeping team and other departments to support seamless hotel operations and guest satisfaction.
- Respect guest privacy and maintain confidentiality of guest information and belongings at all times.
- Handle guest concerns and special laundry requests professionally, ensuring prompt resolution and service excellence.
- Contribute to a positive and collaborative team environment while upholding the luxury service culture of Raffles Doha and Fairmont Doha.
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