Laboratory Technologist

Role overview

Sample management and testing

• Receive, inspect, verify, label, accession, and barcode samples, checking containers, volumes, labels, transport conditions, and test requests.
• Prepare smears, aliquots, and serum or plasma separations; package and dispatch samples for external referral and advanced testing; maintain sample archives.
• Operate, calibrate, and maintain automated analyzers and point-of-care systems.
• Perform routine and specialized testing, dilutions, reruns, and manual verification; support validation and documentation of new assays, methods, and devices.

Results, quality, and records

• Validate results against reference standards and expected species values, investigate anomalies, repeat tests when needed, and escalate clinically significant findings.
• Record results in databases and spreadsheets and communicate them to clinical and animal care teams within defined turnaround times.
• Maintain data archives and reference image libraries for trend analysis, species reference intervals, education, and research.
• Run standards, blanks, duplicates, and controls; monitor trends and investigate, document, and escalate deviations.
• Report sample issues, submission discrepancies, deviations, near misses, incidents, and non-conformities to laboratory leadership.

Laboratory operations and biosafety

• Draft and revise SOPs, work instructions, and risk assessments and support audits, document control, and corrective and preventive action follow-up.
• Maintain analyzers and equipment, troubleshoot faults, coordinate service visits, and prepare, replenish, and store reagents and controls.
• Monitor and log refrigerator, freezer, and incubator temperatures; maintain biosafety cabinets and appropriate incubator conditions.
• Maintain clean and organized benches, glassware, storage, and equipment areas.
• Follow BSL-2 and chemical safety protocols, use PPE and aseptic technique, and dispose of diagnostic, biological, and chemical waste safely.
• Support rescued wildlife diagnostics, health assessments, field research, special projects, and laboratory initiatives.

Administration and work conditions

• Prepare operational reports, workload statistics, and data summaries and contribute to weekly laboratory meetings and briefings.
• Support procurement, inventory, documentation, record management, and training of colleagues, interns, students, and externs.
• Work opening, mid-, and closing shifts, weekends, public holidays, and rostered on-call cover as business needs require.
• Occasionally lift, carry, push, or pull up to 20 kg / 50 lbs and undertake extensive walking or standing and repetitive bending, stooping, and lifting indoors and outdoors.

Essential qualifications and experience

• Diploma or bachelor's degree in Medical Laboratory Technology, Biomedical or Veterinary Laboratory Science, Biology, or a related discipline, or equivalent.
• Formal training in biosafety, quality management, or laboratory diagnostics.
• At least two years of proven recognized laboratory or veterinary laboratory experience, with hands-on responsibility across more than one discipline.
• Experience operating and maintaining automated analyzers and performing manual diagnostic techniques.
• Understanding of diagnostic laboratory principles, biosafety, PPE, result interpretation, anomaly recognition, and quality-control judgment.
• Attention to detail, manual dexterity, accurate record keeping, ability to follow SOPs, and ability to draft and revise procedural documentation.
• Excellent written and verbal English communication, teamwork, organization, prioritization, and adaptability.
• Proficiency with laboratory information systems and Microsoft Office, with numeracy for dilutions, calculations, and QC statistics.

Desirable qualifications and experience

• Ability to obtain UAE veterinary or medical laboratory technologist licensure or certification, as required; membership of or eligibility for a professional body.
• Experience in veterinary, zoological, wildlife, or aquatic animal health settings, or familiarity with zoo and aquarium communities and non-domestic species.
• Experience with an ISO 17025- or ISO 15189-aligned quality management system, equipment calibration, maintenance scheduling, and troubleshooting.
• Experience with method validation, reference interval development, assay verification, procurement, inventory management, or PR/BPA processes.
• Experience training or supervising junior staff, students, or externs.

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