Laboratory Technician (Phlebotomist)
Performs specimen collection, ensures sample integrity, adheres to safety protocols, and provides guest-centered care while maintaining accurate documentation.
Skills
About This Role
Overview
- Performs venipuncture and other specimen collection procedures competently for all age groups including neonates, pediatrics, adults, geriatrics, and patients with challenging clinical conditions.
- Conducts home sample collection services in accordance with assigned schedules and operational requirements.
- Ensures correct guest identification, preparation, and post-collection care following established protocols.
- Maintains sample integrity during collection, handling, storage, and transportation to the laboratory.
- Adheres to infection control, safety, and biohazard handling policies during all procedures.
- Provides professional, respectful, and guest-centered care during home visits, ensuring a positive experience.
- Maintains accurate documentation, labeling, and chain of custody for all collected samples.
- Coordinates effectively with laboratory team to ensure timely delivery of specimens.
- Utilizes personal transportation for home collection services when required, with compensation provided as per company policy.
- Ensures proper use, maintenance, and cleanliness of phlebotomy equipment and supplies.
- Reports any incidents, complications, or guest concerns to the supervisor promptly.
- Supports business development initiatives by maintaining high service quality and guest satisfaction.
- Maintains confidentiality of guest information at all times.
- Home collection assignments conducted outside regular working hours will be considered overtime and compensated in accordance with company policy.
Education
- Diploma or Bachelor s degree in Applied Medical Sciences or equivalent
- Certification in Phlebotomy is preferred
Experience
- Minimum 1 2 years of experience in phlebotomy, preferably including home collection services
Languages
- English and Arabic (fluent speaking and writing)
Others
- Valid driving License
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