L2 Collaboration Engineer
Skills
About This Role
Position: L2 Collaboration Engineer
Duration: 1 yr ext.
Job Description
- 6+ yrs of experience
- Strong experience in CUCM, CMS or Webex (On Prem/VC)
- CMS Architecture: Configure and troubleshoot core CMS components, including Call Bridge clustering, Web Bridge, Database replication, and Recorder/Streamer.
- CUCM Integration: Manage Cisco Unified Communications Manager
- CMS API Utilization: Leverage the CMS API to configure advanced parameters not available in the GUI and automate bulk provisioning tasks.
- Automation Scripting: Develop Python scripts to automate health checks, log analysis, and routine maintenance for CMS and CUCM environments.
- DevOps Integration: Apply DevOps practices (e.g., Git, Ansible) to manage configuration versioning and streamline infrastructure updates.
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