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L1 Production Support Engineer

Luxoft
Hyderabad, IND
Full-time
Junior · 1–3 years experience
Onsite
Discovered 2 weeks ago
• Overall 1 to 3 years of experience in Banking application L1 production support. • First-hand experience with SQL, Linux, and Cloudera Data Platform • Working knowledge in Data technologies like SQL, Hadoop, Apache Spark, and Apache Hive. • Working knowledge in Monitoring tools like ELK and Grafana. • Superior technical, analytical, and communication capabilities. • Current on new technology, standards, protocols, and tools in areas relevant to the rapidly changing digital environment. • Well-versed in digital technologies, automation, environment support, and key technology/vendor solutions.

Full Job Posting

Responsibilities

  • Resolve production incidents in a smooth and timely manner with minimal impact to business. • Put in controls and checks in place to monitor and smooth the functioning of production systems. • Investigate and understand the cause of defects raised. • Stakeholder relationships across all groups within the Bank, ensuring alignment with common objectives and fulfillment of criteria and requirements across the various businesses and units. • Member of the development/ implementation team (including offshore) working on assigned tasks, projects, and it initiatives. • Interacts with members and other functional teams, including members of the offshore team. • Work with team members participating in shadowing and training activities. • Adhere to information controls and security frameworks/ procedures, including the change and incident management process. • Provide general administrative support to the team, including meetings, knowledge transfer, and activity reporting. • You are expected to work in extended hours (shifts & weekends) on a need basis. • Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices. • Day-to-day delivery and support of key treasury systems/initiatives. • Work efficiently and prioritize system enhancement/upgrades.
  • Resolve production incidents in a smooth and timely manner with minimal impact to business.
  • Put in controls and checks in place to monitor and smooth the functioning of production systems.
  • Investigate and understand the cause of defects raised.
  • Stakeholder relationships across all groups within the Bank, ensuring alignment with common objectives and fulfillment of criteria and requirements across the various businesses and units.
  • Member of the development/ implementation team (including offshore) working on assigned tasks, projects, and it initiatives.
  • Interacts with members and other functional teams, including members of the offshore team.
  • Work with team members participating in shadowing and training activities.
  • Adhere to information controls and security frameworks/ procedures, including the change and incident management process.
  • Provide general administrative support to the team, including meetings, knowledge transfer, and activity reporting.
  • You are expected to work in extended hours (shifts & weekends) on a need basis.
  • Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
  • Day-to-day delivery and support of key treasury systems/initiatives.
  • Work efficiently and prioritize system enhancement/upgrades.

Skills

  • Overall 1 to 3 years of experience in Banking application L1 production support. • First-hand experience with SQL, Linux, and Cloudera Data Platform • Working knowledge in Data technologies like SQL, Hadoop, Apache Spark, and Apache Hive. • Working knowledge in Monitoring tools like ELK and Grafana. • Superior technical, analytical, and communication capabilities. • Current on new technology, standards, protocols, and tools in areas relevant to the rapidly changing digital environment. • Well-versed in digital technologies, automation, environment support, and key technology/vendor solutions.

Qualifications

  • Must have
  • Overall 1 to 3 years of experience in Banking application L1 production support.
  • First-hand experience with SQL, Linux, and Cloudera Data Platform
  • Working knowledge in Data technologies like SQL, Hadoop, Apache Spark, and Apache Hive.
  • Working knowledge in Monitoring tools like ELK and Grafana.
  • Superior technical, analytical, and communication capabilities.
  • Current on new technology, standards, protocols, and tools in areas relevant to the rapidly changing digital environment.
  • Well-versed in digital technologies, automation, environment support, and key technology/vendor solutions.

Preferred Qualifications

  • AWS S3, MariaDB, Airflow, TWS scheduler, OCP, and Kubernetes

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