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indeed

KYC Specialist

TD
Toronto, CAN
Full-time
Onsite
$96,900–$136,800
Discovered Today
KYC operationsCustomer Master operationsMaster Data Management (MDM)Data controlsData analysisData remediation

Full Job Posting

Role overview

Supports customer data quality, integrity, and reliability across the KYC lifecycle.

Works with Customer Master Operations, KYC, Technology, Data, Risk, and Control partners.

Role is within a highly regulated environment.

Customer Master operations

  • Provide day-to-day leadership and oversight of operational activities supporting KYC.
  • Manage priorities, volumes, risks, and issues; improve efficiency and reduce unnecessary manual activity.
  • Support clear procedures, ownership, governance, and escalation pathways.

Data controls and remediation

  • Develop controls to identify inconsistencies, missing information, unexpected changes, and data patterns.
  • Use reconciliations and analysis to assess customer attribute accuracy and consistency.
  • Investigate exceptions and customer data issues, coordinate remediation, and track issues through resolution.
  • Identify root causes and systemic themes, and develop preventative controls and sustainable solutions.

Process improvement and change

  • Assess Customer Master and KYC processes end to end for operational, data, and control gaps.
  • Develop business requirements, process flows, and supporting documentation for current-state challenges and future-state solutions.
  • Partner with Technology, Data, and business teams to support solution delivery.
  • Support remediation and change arising from regulatory, risk, audit, or control-driven requirements.

Qualifications and capabilities

  • Understanding of Master Data Management (MDM) concepts and principles.
  • Ability to analyze data patterns, anomalies, and recurring data issues.
  • Ability to develop business requirements, process flows, and supporting documentation.
  • Ability to collaborate across KYC, Data, Technology, Risk, and Control teams.

Pay details

  • Published base pay range is $96,900–$136,800 CAD; no pay cadence is stated.
  • The role may receive a discretionary variable compensation award based on business and individual performance.

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