taleo
Knowledge and Resource Coordinator
State of Montana
Montana, USA
Full-time
Mid
Hybrid
Discovered 2 weeks ago
Full Job Posting
Required application materials
- Cover Letter - Your Cover Letter should explain how your experience and education meet the identified required skills and competencies, with examples that demonstrate your qualifications.
- Resume - include all work experience you have held that would help you qualify for this position, including duties, dates of employment.
- Only online applications will be accepted. By applying online, you can receive updates and monitor the status of your application.
- All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an application confirmation email with instructions on acceptable preference documents and how to submit such documents.
- If you need an accommodation with the application process, please contact the HR office.
- BENEFITS:
- Being able to enjoy the quality of life in the beautiful state of Montana is one of the benefits you will love about this opportunity! Our mountains, waterways and open spaces provide not only beautiful scenery but year-round recreational opportunities including hiking, camping, biking, fishing, boating, hunting, skiing and snowmobiling. Montana boasts a high-quality education system and a variety of entertainment including fairs, rodeos, and theaters. Read more about our great state here.
- See our other incredible benefits here . These are some of our benefits just to name a few:
- Work/life balance with hybrid schedules or partial telework may be available within the state of Montana.
- 38 paid days off a year including vacation, sick leave and holidays.
- Military leave: You’ll get up to 15 days of military leave with full pay.
- Longevity raises with continuous service, as well as any negotiated market increases and state statutory raises.
- Health, dental, vision, life insurance coverage, flexible spending accounts, EAP - click here to learn more.
- Free telehealth and access to free employee medical clinics through our medical plan - click here to learn more.
- Choice between two retirement plans with an employer contribution between 8.73% - 9.07% of your annual salary. A third optional 457(b) deferred compensation plan is also available. – Click here to learn more.
- Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness- click here to learn more!
- Career progression, training opportunities and room for professional growth.
- State employee discounts at various businesses across the state.
- *This position may be covered by a Voluntary Employee Beneficiary Association (VEBA)
- E-Verify: This agency is participating in E-Verify to confirm employment eligibility. After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here, https://www.e-verify.gov/
Requirements
- Knowledge management mindset: Ability to think in terms of how information is created, organized, maintained, and retired, and to apply information governance principles in support of consistent, accessible, and reliable staff resources.
- Learning and resource support: Skill in organizing information for learning and day-to-day use, breaking down nuanced topics into manageable parts, and selecting formats such as guides, checklists, and reference tools that help staff apply information on the job.
- Systems and process thinking: Ability to understand how changes in systems, workflows, or policies affect staff, documentation, and resource needs; identify gaps, risks, and opportunities; and recommend practical improvements that support knowledge continuity, adoption, and continuous improvement.'
- Technical writing and documentation: Skill in writing clearly and concisely, using structure, templates, and plain language to produce usable procedures, job aids, and system guidance for a range of audiences.
- Consultation and collaboration: Ability to build productive working relationships, gather information through effective questioning and listening, and partner with subject matter experts, analysts, and supervisors to develop accurate and useful materials.
- Facilitation and communication: Ability to present information clearly, guide others through new or updated processes, and adjust communication style based on audience needs, context, and feedback.
- Organization and follow-through: Skill in managing multiple priorities, tracking versions and deadlines, maintaining organized resource libraries, and following through on assignments with accuracy and consistency.
- Adaptability and professional judgment: Ability to remain effective as priorities shift, use sound judgment in situations with incomplete information, and maintain professionalism and trust in a changing environment.
- Demonstrated experience creating, updating, coordinating, or delivering training, technical documentation, operational guidance, job aids, or related staff resources in a professional setting.
- Experience organizing information, templates, or resource libraries in a way that improves consistency, accessibility, reuse, or lifecycle management of operational knowledge.
- Experience partnering with subject matter experts, analysts, technical staff, supervisors, or program teams to gather information, develop materials, and support adoption of new processes or systems.
- Experience presenting information, teaching, facilitating, coaching, or otherwise helping others learn and apply procedures, systems, or job-related content.
- Ability to analyze workflows, systems, or process changes and translate complex information into clear, user-centered materials that support consistent service delivery.
- Strong written and verbal communication skills, attention to detail, and the ability to manage multiple assignments while maintaining quality and follow-through.
- Proficiency with common office technology and the ability to learn and use content repositories, documentation tools, online systems, or learning/support platforms.
- An associate or bachelor’s degree in education, communication, training and development, organizational development, public administration, information management, or a related field may supplement relevant professional experience but is not a substitute for demonstrated skills and competencies. Equivalent combinations of education and directly related experience will be considered.
About State of Montana
State & Local Government28900 employeesFounded 1889
Official administrative and government entity of Montana.
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