Knowledge and Learning Manager

Partner with Studio Technical Directors and discipline leaders to identify technical training needs and competency gaps across Mechanical, Electrical, Plumbing, Fire Protection, Technology, and Sustainability disciplines.

Coordinate the planning, development, scheduling, and delivery of firmwide technical training programs.

Collaborate with technical subject matter experts to develop and maintain structured learning pathways for engineers and technical staff at all career levels.

Support development of discipline-specific curricula, engineering standards training, project delivery best practices, QA/QC education, and emerging technology training.

Establish and maintain competency frameworks that support technical career progression and professional growth.

Coordinate continuing education opportunities, PE exam preparation resources, industry certifications, and professional licensing support.

Work with technical leaders to capture and disseminate lessons learned, best practices, and institutional knowledge across the firm.

Develop processes for evaluating training effectiveness and measuring knowledge transfer.

Maintain and enhance SharePoint and other knowledge management platforms.

Support implementation of AI-powered knowledge search and information retrieval tools

Manage the firm's Learning Management System (LMS), including content administration, reporting, learner assignments, and user support.

Track employee participation, training completions, certifications, continuing education credits, and required development activities.

Produce regular reporting and dashboards regarding training utilization, compliance status, learning effectiveness, and development metrics.

Ensure learning records are maintained accurately and support audit and compliance requirements.

Coordinate internal and external training vendors, instructors, consultants, and educational partners.

Manage annual learning calendars and training budgets.

Lead the design, implementation, and continuous improvement of firmwide leadership development programs.

Create learning experiences that prepare future project managers, team leaders, department leaders, and firm leaders.

Partner with executive leadership, Studio Directors, and Human Resources to identify leadership competencies and succession development needs.

Facilitate training programs focused on communication, coaching, employee development, team leadership, business acumen, and client relationship management.

Support mentorship and coaching programs that foster employee growth and knowledge transfer.

Partner with Talent Operations to manage and facilitate the Co-op/early careers program.

Administer firmwide compliance training programs to ensure adherence to legal, regulatory, safety, and organizational requirements.

Monitor completion rates and provide regular compliance reporting to leadership.

Coordinate training related to workplace conduct, ethics, harassment prevention, cybersecurity, data privacy, safety awareness, and other required compliance initiatives.

Maintain documentation and records to support compliance audits and organizational requirements.

Develop and execute a firmwide learning and development strategy aligned with business objectives and workforce development priorities.

Serve as a trusted advisor to leadership regarding talent development, employee growth, and learning best practices.

Evaluate emerging learning technologies, instructional methods, and industry trends to continuously enhance the employee learning experience.

Promote a culture of continuous learning, professional development, and technical excellence throughout the organization.

Establish meaningful metrics to measure the impact and return on investment of learning initiatives.

Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, Engineering Management, or a related field.

7+ years of progressive Learning & Development experience, preferably within an MEP engineering, AEC, professional services, or technical consulting environment.

Experience designing and managing technical training programs for engineers, project managers, and technical professionals.

Experience developing leadership development programs and organizational learning strategies.

Experience administering Learning Management Systems and managing employee training records.

Experience with SharePoint, Microsoft 365, Power BI, or similar collaboration technologies preferred

Demonstrated success partnering with technical leaders and subject matter experts.

CPTD or APTD (Association for Talent Development)

SHRM-CP or SHRM-SCP

Knowledge Management or Information Management Certification

SharePoint Administration training or certification

Experience implementing AI-enabled knowledge management or enterprise search tools

Instructional Design or Learning Technologies certifications

We offer a flexible, hybrid work schedule, 401(k) plan with company match, employee and family social events, health and fitness programs, and many additional benefits. We believe our purpose is to provide engineering solutions to shape the world. Come shape the world with us.

Newcomb & Boyd is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

Newcomb & Boyd is an affirmative action employer and ensures that all applicants and employees are treated fairly in all areas of employment including recruitment, hiring, promotion, retention and compensation.