Key Accounts Manager- International ( East and West Africa)

Overview

Job Description

• **Budgets and Plans:**
• Contribute to the preparation of the international section budget and monitor financial performance versus the budget so that the business is aware of the anticipated costs/revenues and areas of unsatisfactory performance are identified.
• **Policies, Systems, Processes, & Procedures**
• : Implement approved departmental policies, processes, procedures and instructions to subordinates and monitor their adherence so that work is carried out in a controlled manner.
• **Day-to-day Operations:**
• Supervisor the day-to-day operations of the International Department to ensure that work processes are implemented as designed and comply with established policies, processes and procedures.
• Responsible for consistently growing sales profitably across geographies/channels, while assuring collections and effectiveness of the entire sales organization.
• Full strategic and operational responsibility of East and West Africa
• Develop and implement sales strategies, including route-to-market plans for the region and future geographies.
• Expand the customer base (distributors, retailers, wholesalers) in East and West Africa.
• Conduct regular customer and outlet visits to identify growth opportunities.
• Collaborate with the supply chain team to establish robust documentation and processes
• Ensure adequate stock availability in customers' warehouses.
• Monitor, evaluate, and enhance customer performance
• Visit customers and the outlets to identify growth opportunities.
• **Key performance indicators include:**
• **Protect & Grow Savola brands in Existing markets:**
• Weekly call and / or F2F meetings with all existing customers to develop PR and discuss sales progress, business plan and deliverables in their respective markets and guide them from time to time.
• Periodically update the Value chain for existing markets every 4 months.
• Monthly report for each key market to be shared with HO and customer to track progress, review in market visibility, competition outlook . . . etc.
• **Expand into New East and West African Markets**
• :
• Prepare GTM Strategy for key East and West African markets. Evaluate distributors and do distributor assessments for potential markets.
• Develop Value chain and competitor analysis and perform compliance checks to appoint and grow Savola Foods exports in East and West African markets.
• **Forecasting & Delivery:**
• Prepare and submit Full Year Forecast, by customer and by SKU. Ensure that the month-on-month forecast is delivered.
• Monthly review and submission of BOY forecast, along with action plan and Building blocks.
• Monthly reports and Market updates for each market by 5th of month:
• (1) Sales & stock Report
• (2) Distribution coverage update
• **Continuous Improvement:**
• Contribute to the identification of opportunities for continuous improvement of systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.

Health, Safety, & Environment