Key Accounts Executive

Position summary

Duties and responsibilities

• Build customer relationships at functional and executive levels and develop account strategies to deepen penetration, grow revenue, and retain customers.
• Deliver tailored solutions and lead company program implementation within assigned accounts.
• Process orders, scan and verify incoming shipments, stock inventory, and manage returns.
• Use CRM and account systems to track sales, analyze trends, forecast, and report.
• Coordinate internal service and follow-up; set up and optimize vending and VMI services at customer locations.
• Work with sales management on pricing for non-contract customers and monitor markets, competitors, and emerging technologies.
• Submit sales reports and customer orders using ordering technology; participate in cross-functional initiatives.

Qualifications

• High school diploma or GED required; a 2–4 year college degree is preferred.
• 2–3 years of outside direct sales or service experience is preferred but not required.
• Relevant industrial, manufacturing, or related industry experience is preferred.
• Strong technical aptitude; ability to analyze technical materials, solve problems, develop action plans, and drive results.
• Strong communication, presentation, listening, relationship-building, organization, time-management, and basic math skills.
• Proficiency in MS Word, Excel, PowerPoint, and email; ability to adapt to PC-based order systems and handheld scanning devices.
• Reliable transportation and ability to drive several hours to customer locations; a valid driver's license may be required.
• Ability to work from a home office with a personal computer and internet access.
• Ability to lift up to 50 lbs and perform physical tasks; willingness to comply with customer safety and PPE protocols.

Territory and work conditions

• Supports customers in Fort Wayne, Indiana through the western Ohio area, within an approximately two-hour radius.
• Requires visits to customer sites with varying environments, layouts, and accessibility; driving may take several hours per day.
• May require access to ITAR or CUI information.

Compensation

• Starting compensation is $38,724–$60,852, with commission opportunities depending on experience.

Benefits and company information

• Benefits include healthcare plans, 401(k) and stock purchasing programs, tuition reimbursement, and paid time away for holidays, vacation, and illness.