Key Account Supervisor
Skills
About This Role
Job Purpose
The Key Account Sales Supervisor is responsible for achieving sales growth and operational efficiency across assigned key accounts.
This includes implementing and managing sales plans, achieving monthly sales and collection targets, and enhancing channel performance.
The role emphasizes fostering robust relationships with customer teams, both front-line and head office, while ensuring seamless execution of promotional activities and operational excellence.
The Key Account Sales Supervisor also plays a critical role in coaching the sales team, managing customer accounts, and ensuring alignment with the company’s strategic objectives.
(1) Driving Sales Team Performance
- Monitor and evaluate the performance of Key Account Sales Representatives and other sales team members, ensuring that targets are being met.
- Identify areas of improvement and implement corrective actions to enhance sales team performance.
- Provide training and continuous support to the sales team, helping them improve sales techniques and achieve their goals.
- Ensuring that sales volume, sales promotions plan, implementation, innovation listing, distribution, displays, and shelf space (facings) objectives are met.
- Forecasting and controlling budgets to ensure win-win business deals and minimizing losses.
- Prepare phasing sales history and allocate the right selling range with the right delivery to the right outlets considering weight, location & consumers criteria.
(2) Sales Strategies & Market Trends
- Regularly communicate with the sales team to update them on sales progress, market trends, and competitive activities in the region.
- Ensure all required sales, activity, and settlement reports are prepared accurately and on time.
- Implement and follow up on the company’s promotional campaigns within the region to ensure successful execution.
- Monitor market trends and competitors’ marketing activities, providing insights to enhance competitiveness and inform strategy.
- Develop and implement effective sales strategies to meet and exceed sales targets, quotas, and key performance indicators (KPIs).
- Ensure that products are prominently displayed within stores and that MSL SKUs are effectively distributed.
(3) Stock Levels & Logistics Management
- Ensure that adequate stock levels are maintained across all key accounts, preventing stockouts or overstock situations.
- Work closely with the demand team to ensure availability of safety stock and avoid any disruptions in supply.
Internal
- Coordinate with the logistics team to ensure the timely and efficient delivery of orders to all customers.
Qualifications, Experience, & Skills
- Academic and professional qualifications:
- Minimum bachelor’s degree in any discipline
- Fluent in English and Arabic.
Experience
- Minimum 5 years of experience preferably in KSA FMCG market.
- Proven experience managing local retail clients.
- Must Maintain a valid drive license.
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