Key Account Manager – Smart Home / IoT
About This Role
Role Overview
We are seeking an experienced Key Account Manager (KAM) to drive the growth of Aqara Smart Home and Smart Building solutions across the UAE market. The ideal candidate will have a strong background in IoT, Smart Home, or telecom enterprise sales, with proven experience managing key accounts such as telcos, developers, system integrators, and government entities.
This role will focus on account development, solution selling, and ecosystem partnerships, supporting JST’s strategic expansion in the Middle East.
Key Responsibilities
1. Account Management & Business Development
- Manage and grow relationships with key accounts including telcos , real estate developers, hospitality groups, and system integrators
- Identify new business opportunities for Aqara Smart Home / Smart Office solutions
- Develop account plans and execute strategies to achieve revenue targets
- Act as the main point of contact for assigned strategic clients
2. Solution Selling
-
Promote Aqara’s full ecosystem including:
- Smart home automation (lighting, curtain, sensors)
- Energy-saving solutions (20–25% efficiency improvement)
- Smart building / hospitality solutions
-
Understand client requirements and propose end-to-end IoT solutions
-
Work closely with pre-sales and technical teams to deliver customized proposals
3. Partner & Ecosystem Development
-
Develop partnerships with:
- Telecom operators
- Real estate developers
- Smart building integrators
-
Drive co-selling opportunities and joint go-to-market initiatives
-
Support channel partners in closing deals
4. Project Coordination
- Coordinate with internal teams (sales, technical, logistics) to ensure smooth project delivery
- Follow up on project progress, client satisfaction, and after-sales support
5. Market Intelligence
- Monitor UAE smart home and IoT market trends
- Provide insights on competitors, pricing, and customer needs
- Support management in shaping go-to-market strategies
Requirements
Experience
- Minimum 5 years of sales / account management experience in the UAE
- Proven experience in one or more of the following:
- Smart Home / IoT solutions
- Telecom enterprise sales
- System integration / ELV / smart building
- Strong network with UAE stakeholders (developers, telcos, enterprises)
Skills
- Strong B2B solution selling capability
- Excellent communication and negotiation skills
- Ability to manage complex, long sales cycles
- Commercial awareness and contract negotiation experience
- Self-driven, result-oriented, and able to work independently
Education
- Bachelor’s degree in Engineering, IT, Business, or related field
Preferred
- Experience working with Aqara ecosystem or similar platforms (Apple HomeKit, Google Home, Alexa, SmartThings)
- Experience working with UAE government or large enterprise accounts
- Arabic speaking is a plus
Benefits
What We Offer
- Competitive salary + commission structure
- Exposure to large-scale IoT and smart city projects
- Fast-growing and entrepreneurial work environment
Bachelor’s degree in Engineering, IT, Business, or related field
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