Key Account Manager
Skills
About This Role
Overview
We are looking for a talented
Key Account Manager, KSA
to join us.
At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all.
We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.
The Key Account Manager plays a pivotal role in driving scientific communication, supporting collaborations with hospitals and academic centers, and contributing to the growth of precision oncology diagnostics in KSA.
We are seeking a motivated professional to join HIKMA pharmaceuticals MENA team to accelerate our growth journey.
If you want to be part of a team that cares about impact, this is the place for you.
Key Responsibilities
- Serve as the primary customer-facing representative, delivering exceptional field client service and daily engagement with HCPs across the Kingdom of Saudi Arabia
- Drive achievement of defined sales targets and business growth objectives within the assigned territory.
- Build and strengthen relationships with existing and prospective customers, identifying opportunities to align HIKMA pharmaceuticals' capabilities with clinical needs.
- Support healthcare providers by operationalizing test requests and ensuring a smooth, hassle-free process for sample collection and ordering of Guardant Health assays.
- Act as the bridge between the customer and the company, delivering key corporate messages to HCPs and providing actionable customer feedback to leadership.
- Organize and facilitate customer participation in conferences, advisory boards, and scientific meetings to ensure high levels of engagement.
- Monitor the commercial landscape within assigned accounts and analyze trends to optimize account management.
- Troubleshoot and resolve customer inquiries or reporting issues by collaborating effectively with internal teams and Client Services.
- Adhere to all company Compliance, Privacy, and Business Conduct policies, representing Hikma pharmaceuticals' values of integrity, respect, and trust.
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