Key Account Manager

Role overview

Location and workplace

• The role is based in Qatar and is described as on-site.

Key responsibilities

• Develop long-term relationships with aesthetic clinics, dermatology centres, hospitals, plastic surgeons, and aesthetic physicians.
• Find new business opportunities, grow the customer base and product adoption, and strengthen market penetration across Qatar.
• Meet sales targets, revenue objectives, and commercial KPIs through account management and customer engagement.
• Create tailored account plans based on customer needs, business potential, and market opportunities.
• Engage healthcare professionals and key opinion leaders to strengthen loyalty and partnerships.
• Present the medical aesthetics portfolio, communicate product value, and support product education using approved information.
• Monitor market trends, competitor activity, and customer needs; use findings to identify growth opportunities and support planning.
• Maintain existing account relationships, address customer requirements, and identify ways to increase account value.
• Work with marketing, medical affairs, and internal stakeholders on commercial initiatives, launches, educational events, and customer programmes.
• Maintain CRM records, sales forecasts, pipeline updates, and account reports; track progress against objectives.
• Ensure promotional activities and customer interactions comply with applicable regulations and company policies.

Requirements and qualifications

• 5–8 years of relevant experience in medical aesthetics, aesthetic dermatology, or the medical aesthetics industry is mandatory; general pharmaceutical sales without relevant aesthetics experience is insufficient.
• Proven experience in key account management, territory sales, and business development, with a record of achieving commercial targets.
• Established relationships with relevant healthcare professionals, including aesthetic clinics, dermatologists, plastic surgeons, or aesthetic physicians.
• Strong understanding of Qatar’s medical aesthetics market, customer landscape, and competition.
• Ability to develop strategic accounts, negotiate commercial terms, and drive revenue growth.
• Strong communication, negotiation, presentation, and relationship management skills; commercial acumen, analytical thinking, and proactive business development approach.
• Fluency in English is required; Arabic proficiency is an advantage.
• A bachelor’s degree in Business, Marketing, Life Sciences, Pharmacy, or a related discipline is preferred.

Candidate profile

• The employer seeks a results-oriented professional with strong medical aesthetics industry knowledge and an established network in Qatar.
• The candidate should manage strategic accounts while identifying new avenues for business growth.