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Key Account Manager- Events & Expo

Urban Ridge SuppliesRiyadh, KSA1 months agoSenior
Seniorcontract

Skills

Key Account ManagementEvent ManagementClient Relations

About This Role

• Client Relationship Management

  • Serve as the primary point of contact for key clients
  • Build strong client relationships and ensure satisfaction
  • Conduct meetings, presentations, and follow-ups
  • Understand client objectives and deliver solutions

• Business Development & Revenue Growth

  • Identify new business opportunities in events & expo
  • Prepare proposals and commercial offers
  • Achieve revenue targets
  • Provide forecasts and market insights

• Project Coordination & Execution

  • Coordinate with production, design, operations, and logistics teams
  • Monitor timelines, budgets, and deliverables
  • Attend site visits and event days
  • Ensure all approvals and documentation are completed

• Key Account Growth & Strategy

  • Develop account plans to expand portfolio
  • Conduct market and competitor analysis
  • Support marketing and networking activities

• Contract & Financial Management

  • Negotiate pricing and payment terms
  • Ensure timely invoicing and collection
  • Coordinate financials with finance department

• Reporting & Documentation

  • Maintain CRM/ERP records
  • Prepare weekly reports and visit logs
  • Document client feedback and improvements

Requirements

  • Bachelor's degree in Business, Marketing, or Events
  • 3-7 years of experience in events/exhibitions
  • Strong understanding of event production and operations
  • Excellent negotiation and communication skills
  • Ability to manage multiple projects
  • Proficient in MS Office and CRM systems

• Key Skills & Competencies

  • Client Management

• Sales & Negotiation

  • Project Coordination

• Strategic Account Development

  • Time Management
  • Problem Solving

Work Conditions

  • Office-based with client meetings and site visits
  • Available during event build-up and dismantling
  • Flexible hours during peak periods

KPIs

  • Monthly revenue
  • Client retention
  • New accounts
  • Project satisfaction score
  • Profitability
  • Payment collection timeline
  • Proposal accuracy

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