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Key Account Manager - BFSI & PSU

Zones India
Maharashtra, IND
Full-time
Onsite
Discovered 1 months ago
Key account managementBusiness developmentBFSIPublic sectorAccount planningRevenue growth

Full Job Posting

Position Overview

Zones is seeking a Key Account Manager focused on BFSI and public-sector verticals.

The role manages high-value clients across the West region and supports strategy, relationships, growth, and customer satisfaction.

The position is an individual-contributor sales role with responsibility for account revenue and expansion.

Client Management

  • Build, manage, and grow relationships with senior stakeholders in BFSI and public-sector clients.
  • Serve as the primary point of contact for key accounts.
  • Drive sales in named accounts and own account revenue and gross margin.
  • Understand client objectives and develop solutions that meet their needs.

Strategy and Execution

  • Lead strategic planning sessions and develop account plans to grow revenue and market share.
  • Drive OEM relationships and solution positioning.
  • Coordinate with internal teams for timely delivery of projects and services.
  • Identify opportunities in existing accounts, collaborate on leads, and close new business.
  • Own sales forecasts and support achievement of regional targets.

Stakeholder and Team Collaboration

  • Engage public-sector bodies, financial institutions, and other industry players.
  • Meet with C-suite and senior executives to discuss metrics, operational issues, and collaboration.
  • Work with marketing, project management, and operations teams to deliver client services.
  • Mentor junior staff and support their development and training.
  • Track industry trends, regulatory changes, and emerging technologies relevant to clients.

Experience and Qualifications

  • At least 8 years of account management, business development, or client-services experience in BFSI and/or public-sector verticals.
  • Proven experience managing large, complex accounts and driving revenue growth.
  • Strong North and West regional industry relationships.
  • Bachelor's degree in engineering, business, finance, marketing, or a related field.
  • A master's degree is preferred.

Required Skills

  • Excellent communication and interpersonal skills, including C-suite relationship management.
  • Strong analytical and problem-solving skills and a strategic, hands-on approach.
  • Experience in project management from inception through execution.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Ability to travel across the North and West regions as required.

About Zones

Zones provides end-to-end IT solutions across digital workplace, cloud and data center, networking, security, and managed services.

Zones operates across more than 120 countries and partners with technology providers including Microsoft, Apple, Cisco, Lenovo, and Adobe.

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