Key Account Manager (Beauty Systems Group)

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This remote position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world. Dare to learn new skills, advance in your career and make an impact at Henkel.

Build and maintain strong, trust-based relationships with key accounts.

Serve as the main liaison between Henkel and the customer across departments.

Manage customer expectations and ensure alignment with Henkel’s strategic goals.

Develop and execute customer-specific business plans to exceed growth targets.

Lead top-line management of customer budgets and KPIs

Identify opportunities for growth through new product offerings, promotions, and execution enhancements.

Manage monthly forecasts with precision and within accuracy guidelines.

Analyze sales and promotional data to identify trends and ensure profitability.

Communicate new item setup information clearly to Sales Planning and customer contacts.

Lead key customer meetings, including preparation and presentation of strategic objectives.

Ensure effective in-store merchandising to enhance brand visibility and support successful product launches.

Collaborate with distributor customers to execute digital and social media assets across relevant channels.

Partner with Brand Managers to align marketing and innovation plans with consumer needs.

Act as the internal advocate for customer needs, ensuring cross-functional alignment and responsiveness.

Address issues and concerns with professionalism and urgency.

Remote role with occasional travel.

Bachelor’s or Graduate degree in Marketing, Sales, Merchandising, or a related field.

Distributor HQ account management experience required.

Minimum of 3 years of experience in marketing or sales, within the professional beauty industry.

Proven track record in managing accounts and driving commercial success.

Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

Strong analytical mindset with experience in data analysis and presenting actionable insights.

Previous experience in a management or leadership role.

Excellent presentation and negotiation skills, with the ability to influence stakeholders at all levels.

Exceptional organizational skills and attention to detail.