Key Account Manager

Job Description

• Are You Ready to Make It Happen at Mondelēz International?
• Join our Mission to Lead the Future of Snacking.
• Make It With Pride.
• You work in partnership with customers to define and execute a winning growth strategy for both Mondelēz International and the customer.
• How you will contribute
• You will:
• Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer.
• Execute the strategy for the customer
• Ensure the delivery of JCBP (Joint Customer Business Plan).
• Optimize the use of resources in order to obtain more profitability in the operations
• What you will bring
• A desire to drive your future and accelerate your career and the following experience and knowledge:
• Customer-facing roles
• Growing revenue and market share
• Delivering results and problem solving
• Understanding multiple customers, go-to market strategies, structure and business practices
• Negotiating and influencing skills
• More about this role
• More about this role:
• As a Key Account Manager, you will be a strategic partner for our most important customers in Saudi Arabia, specifically in the Jeddah region.
• This role is pivotal in strengthening our market position, driving category growth, and fostering long-term, mutually beneficial relationships.
• You will be empowered to make significant contributions to our regional success by leading strategic account planning and execution.
• What you need to know about this position: This role requires a proactive and strategic individual with a deep understanding of the FMCG retail landscape in Saudi Arabia.
• You will be responsible for managing a portfolio of key accounts, developing comprehensive joint business plans, and ensuring their successful execution to meet and exceed sales targets.
• A strong ability to navigate complex customer organizations and build rapport at all levels is essential.
• What extra ingredients you will bring:
• Exceptional communication and presentation skills, both verbal and written.
• High level of commercial acumen and business judgment.
• Ability to work independently and collaboratively within a dynamic team environment.
• Resilience and adaptability in a fast-paced market.
• Cultural awareness and sensitivity to operate effectively in the Saudi Arabian market.
• Proficiency in both English and Arabic is highly preferred.

/ Certifications

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• Master's degree is a plus.
• Job specific requirements:
• Minimum of 5-7 years of progressive experience in Key Account Management or National Account Management within the Fast-Moving Consumer Goods (FMCG) industry, preferably with experience in food or snacking categories.
• Proven track record of achieving sales targets and driving market share growth.
• Demonstrated ability to develop and implement successful customer strategies.
• Strong financial literacy with experience managing P&L for key accounts.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM software.
• Travel requirements:
• Frequent travel within Jeddah and surrounding regions in Saudi Arabia (up to 50% of the time) to visit customer sites, attend meetings, and conduct market visits. Occasional travel to other regions within Saudi Arabia may be required.
• Work schedule:
• Standard business hours, Sunday to Thursday, with flexibility required to meet business needs and customer schedules.
• No Relocation support available

Business Unit Summary